Luther Kia of Inver Grove

Great Service Team The crew at Luther Nissan Kia has always been very quick, helpful and professional when it comes to servicing my Kia. I've been going there for about The crew at Luther Nissan Kia has always been very quick, helpful and professional when it comes to servicing my Kia. I've been going there for about 4+ years and have only full satisfaction. Thanks for making my service needs a breeze. More

No hassle; no complaints Everything went like a clock work: smooth and efficient. No hassle. No complaints. In addition to the scheduled oil change, all of my other concerns w Everything went like a clock work: smooth and efficient. No hassle. No complaints. In addition to the scheduled oil change, all of my other concerns were addressed. More

Great customer service Adam Bistodeau was friendly and helpful when I dropped off my car for an oil change. I had an issue with my window tint and was thorough in explanatio Adam Bistodeau was friendly and helpful when I dropped off my car for an oil change. I had an issue with my window tint and was thorough in explanation for repair. I felt reassured my car was in good hands. More

Relaxed environment; friendly service I had a good experience with my purchase. No pressure sales was appreciated. Joe Ray was great to work with. There were minor items that were addre I had a good experience with my purchase. No pressure sales was appreciated. Joe Ray was great to work with. There were minor items that were addressed right away and resolved. Only negatives was the time it took to go through the financing - we wound up spending about 1 hour sitting around in the lobby after deciding on the purchase and before sitting down with the finance guy. Also, the facilities could use some updating - but that really wasn't a concern More

Exceptional Service Again! After experiencing a few dashboard lights coming on I set up my appointment and was lucky enough to have Adam work with me again. I needed braked and After experiencing a few dashboard lights coming on I set up my appointment and was lucky enough to have Adam work with me again. I needed braked and a new tire. Adam put in extra effort to make sure I got the best price and they were available at the dealership quickly. He kept me posted about progress and while the work took several hours it did not seem like a long wait. When the work was finished my car was washed and cleaned (Adam even took care of the "vacuum soon" indicator). It was like getting a new car again More

Great service and easy warranty work after 3 years I've been consistently pleased with the service work and warranty repairs that Luther has provided over the last three years since my vehicle purchase I've been consistently pleased with the service work and warranty repairs that Luther has provided over the last three years since my vehicle purchase there. I live in Wisconsin and I still feel it worth crossing the border to give my business to a deserving dealership. More

The best dealership! I bought my car at a different Luther dealership, but take it here for service. I will never go to another dealership again after going here! The cust I bought my car at a different Luther dealership, but take it here for service. I will never go to another dealership again after going here! The customer service is unparallel to other dealerships I have gone to - Adam is awesome. They always offer me coupons or a military discount if there aren't coupons available. They service my car with no gimicks - they only do what actually needs to be done and give honest advice, which is sometimes hard to find. I really appreciate the convenience of the loaner vehicles. I also love that my car is always given back shiney and clean because they offer free car washes! I would highly recommend Luther Nissan Kia for your car buying or servicing needs. Luther has made a great name for themselves in the Twin Cities and it's not just a coincidence. They are the best! More

Easiest car buying experience ever! I was contacted by Juan Ramirez to come on in and look at cars. So, New Year's Day, Why not? Juan is so easy to work with and makes the whole car buyi I was contacted by Juan Ramirez to come on in and look at cars. So, New Year's Day, Why not? Juan is so easy to work with and makes the whole car buying experience so stress free and easy. I purchased a car with him in November and was looking to trade in the other car and did not hesitate to contact him. He never seems to mind the emails and calls and oh yes, the exchange of some recipes. Car buying is a big enough experience the way it is, but when you have someone like Juan working with you, it just does not seem so bad. Craig Brink was really helpful in that I appreciated his insight into some financing options. I really appreciated the time he took to help. Raul Tirado was so incredible in the finance part of this. So helpful. The thing was, is that I went in late in the day and a holiday at that and none of them seemed to be put out that it was past closing time. I hope to not be buying any more vehicles in the next few years, but I would never go anywhere other than Luther in Inver Grove. Would not even cross my mind to go elsewhere. More

Wow! Easiest car buying experience ever. I had done research online, so when I went into the dealership I knew what car I wanted to drive. I drove it and within a half hour I was approved and I had done research online, so when I went into the dealership I knew what car I wanted to drive. I drove it and within a half hour I was approved and I had boughten the car I wanted! More

Once the proper parts were ordered, the service was fine. I needed to get the door handle replaced on my Altima. I was assessed a $70 diagnostic fee, the part was ordered and I was given a rough estimate (the I needed to get the door handle replaced on my Altima. I was assessed a $70 diagnostic fee, the part was ordered and I was given a rough estimate (they did not know if the part needed to be painted, if so add another $80) and was told I'd get a call once the part arrived. A week later I the part had arrived and I made an appointment for the following week. I dropped my car off and about 35 minutes later I was told that the parts they ordered were incomplete. Unacceptable. One would assume that the parts would be verified before a call was made. So I was told that I would get a call when the complete part had arrived. Received a call the next day and made an appointment for the next afternoon to finally get my door fixed. After letting my displeasure with the service department known, they agreed to waive the $70 diagnostic fee. Did the work get done? Yes. Will I return to this location for service again? No. I missed two afternoons of work because they couldn't get their parts department in order. More