Luther Kia of Inver Grove

I needed to get my car in on an urgent basis as I had a problem with a tire that kept losing air. It was a big concern, especially given the brutally cold weather we're experiencing. The staff worked with problem with a tire that kept losing air. It was a big concern, especially given the brutally cold weather we're experiencing. The staff worked with me so I could leave the car with them. They discovered a screw in the inner sidewall. Unfortunately that meant a new tire, but I now feel safe on the road. I appreciated their flexibility and efforts to work with me as I know they were booked solid. More

John was very helpful finding the exact Nissan Rogue model and specs we wanted to go with. The overall process and transaction went very smooth and i would definitely buy from Luther Nissan again. model and specs we wanted to go with. The overall process and transaction went very smooth and i would definitely buy from Luther Nissan again. More

After so many times of bringing my old car to a different shop, I finally decided to bring it back to this Nissan dealer. As everyone knows, repair fee from a dealer is more expensiv, but I thought if it w shop, I finally decided to bring it back to this Nissan dealer. As everyone knows, repair fee from a dealer is more expensiv, but I thought if it will be a one time deal, then it was worthwhile for me. My experience with this dealership was superior. Andrew seemed to be honest in answering my questions. He was very accommodating and patient with my inquiries and request. The car he loaned was great. I rated the work as 4 vs 5 because I just got my car back and still smelling as if something is burning. Further inquiry I was told that it is a residual problem and should be gone in 2 days. So far the rest are good but too early to rate the work as excellent. If I have no problem with it in at least one month, then I will rate the work as 5. Spending $2,300.00 for an old car may be not been a good idea, but it is what it is. I rated the price as 4 because that was a lot of money. However, I don't have any point of comparisson if I have brought it to another shop. If this car will last me another 2 years without repair, then it will be all worth to pay this amount. More

Hadn't bought a new car in years and Yer made it a great expireance. We would recommend Yer and this dealership to anyone we know. great expireance. We would recommend Yer and this dealership to anyone we know. More

Nissan Luther Kia was more than welcoming when I walked into their doors. Everyone smiled/said hi, and it made the company feel very friendly/welcoming. My personal sales person (Yer Sumner) was very help into their doors. Everyone smiled/said hi, and it made the company feel very friendly/welcoming. My personal sales person (Yer Sumner) was very helpful and understanding of my personal needs and worked with me to brainstorm an option that would work for me. She went out of her way to make sure I understood every part of the process. She was respectful and not too pushy. My financial adviser (Erick Gieves*) was also very helpful. Because my personal needs were a little bit more complicated he worked diligently to see what was the best option he could give me that still worked in my favor. Everyone at this company goes above and beyond to make the customer feel comfortable and as though they are part of the family. Thanks Luther Kia! More

John was great! My family and I have had Kia's for many many years and always enjoy the service at Luther Nissan Kia in Inver Grove. I honestly felt that John really cared that I got what I wanted and many many years and always enjoy the service at Luther Nissan Kia in Inver Grove. I honestly felt that John really cared that I got what I wanted and took care of me - he was patient and awesome! Thanks John. More

They got me into fast and kepted me updated while I waited, asked before performing any extra services and explained fully why everything was needed waited, asked before performing any extra services and explained fully why everything was needed More

The service person I worked with did not get back to me in time, was un willing to come up with other options, so you did not do the work and I had to pay you 130.00 to do nothing. The new car salesman I t in time, was un willing to come up with other options, so you did not do the work and I had to pay you 130.00 to do nothing. The new car salesman I talked to on the phone, couldent find what I wanted.. But when I called Morries they found it in 15 minnutes...... More

From the first email and phone conversation, Sue W has been the professional one would expect from a car dealership. Any and all questions and concerns were taken care. Sue had all the answers and worke been the professional one would expect from a car dealership. Any and all questions and concerns were taken care. Sue had all the answers and worked with me until I drove away in a 2014 Nissan. I had the feeling that I was her only customer. She is a complete pro. Thanks Sue. You are the main reason I selected Luther Nissan. By the way I have a dealership, basically in my back yard and I choose to drive to Luther. Again thanks. Lowell Doocy More

I am a new customer, and my experience with Luther Nissan has been excellent so far. The vehicle seems exceptionally well-made, and the dealer's staff have been friendly and knowledgeable. They seem like has been excellent so far. The vehicle seems exceptionally well-made, and the dealer's staff have been friendly and knowledgeable. They seem like a bunch of people who just like cars and enjoy what they do. Friendly and trustworthy, in other words. More