Luther Kia of Inver Grove

Satisfaction My wife and I went to the recent car show and looked at the various offerings in the category we were looking at, namely small SUV. We found which veh My wife and I went to the recent car show and looked at the various offerings in the category we were looking at, namely small SUV. We found which vehicle was of interest to us. On Saturday morning, we drove to Luther Nissan where met Scott. We had many questions about the vehicle, the dealership and the manufacturer, having never had a Nissan product before. With Scott's exemplary listening of our questions, we got all the information we required to know we were in the right place at the right time. Our second meeting with Scott occurred a few weeks later when we completed the paperwork and took possession of our new Rogue. Again, this was a very pleasant, efficient and productive process. We will be recommending this agent and dealership to whomever we know that is in the market for a vehicle. More

Great Experience I had a 2009 Dodge Journey that I have been wanting to trade in for some time now. I ended up with an upside down loan and a very bad experience at a I had a 2009 Dodge Journey that I have been wanting to trade in for some time now. I ended up with an upside down loan and a very bad experience at a dealership in Superior Wisconsin. I was going to make my last attempt to see if anyone would help me get into a better vehicle with better gas mileage. I drove down to Woodbury to visit a friend and we looked at the Luther website the night before and then went to Luther on Saturday May 3rd. Everyone at Luther went above and beyond to find a deal that would work for me. I was elated to get my first truly new vehicle(it still had plastic all over the interior) and trade in my older car. I was extremely satisfied with all aspects of my experience. Everyone was so great! Thank you again for giving me outstanding service. I will be back again when the time comes. Sincerely, Sophia Patchin :) More

First Time Leasing This was the first time leasing a vehicle for me. I prepared myself before heading to the dealership by interviewing friends on their experiences wit This was the first time leasing a vehicle for me. I prepared myself before heading to the dealership by interviewing friends on their experiences with other dealerships (both good and bad). My husband and I were pleasantly surprised when working with the Kia Sales and Finance Team. They stuck to their word and did not try to pressure us into any other fees or downpayment. We were almost in shock! We told them up front what we could afford as a downpayment and signing and what we needed our monthly payments to be. . .AND THEY DELIVERED!!! How refreshing! Way to go Inver Grove Heights Kia! We will be back in a year when looking to purchase a vehicle for my husband. More

Outstanding Customer Service JP is a top of the line salesperson and an asset to your dealership. He not only took the time to help me with picking out my new vehicle but he made JP is a top of the line salesperson and an asset to your dealership. He not only took the time to help me with picking out my new vehicle but he made sure I was comfortable and not pushed into my decision. He worked with his leadership and finance to make sure I got the best deal, really a deal of a lifetime for me personally! I could not have asked for a better experience getting into my new ride. Thank you, Laura Ellingson More

Great Dealership to do business with! I have been working with service advisor Michael Wagner for years. He is always professional, courteous, and is detail-oriented, which I very much app I have been working with service advisor Michael Wagner for years. He is always professional, courteous, and is detail-oriented, which I very much appreciate. He works hard on your behalf and that is why I continue to have service done at Luther Nissan Kia. More

Satisfied customer I would definitely recommend Adam to all my family and friends. He spent time with me explaining all the technology to me. I really appreciated that s I would definitely recommend Adam to all my family and friends. He spent time with me explaining all the technology to me. I really appreciated that since I'm technology challenged yet he never made me feel dumb. You have a real gem there. More

Adam Bistodeau Sevice Advisor Hero I have had the pleasure of working with Adam since I bought my first car back in 2009. He actually helped me pick my first vehicle the Nissan Versa. I have had the pleasure of working with Adam since I bought my first car back in 2009. He actually helped me pick my first vehicle the Nissan Versa. From 2009 to 2014 Adam would help make my appointments and make sure my vehicle was in the best shape possible. He also would make sure it was clean and ready on time. Adam has the BEST customer service I have ever experienced in my life. He carries himself with professionalism, positivity and overall company knowledge. I decided to become a lifeling customer not just because I love my car but because I would trust Adam and his service team members with any vehicle I purchase. More

routine service The service is quick and friendly. Free wifi in the waiting area allows me to work or play while I wait and the car came back cleaner than when I bro The service is quick and friendly. Free wifi in the waiting area allows me to work or play while I wait and the car came back cleaner than when I brought it in! More

Great Service Department Experience Andrew was friendly and professional the whole way through. He explained in detail what repairs I needed to make after examining the car. I was happ Andrew was friendly and professional the whole way through. He explained in detail what repairs I needed to make after examining the car. I was happy with the information he provided, and together we prioritized the work to be done, since my older car needed several repairs. The price quote was less than I was expecting. The work was completed at the time expected, and the finished price was a little less than we had talked about. I'll be going back to get the rest of the work completed since they exceeded my expectations. More

Comfortable Experience I recently worked with JP in purchasing a new Kia Sorento. As a young woman shopping for a new car, I felt comfortable during every step of the proces I recently worked with JP in purchasing a new Kia Sorento. As a young woman shopping for a new car, I felt comfortable during every step of the process. JP worked very hard to find me the EXACT car I wanted and was able to ensure that I paid the best possible price for it. After an experience at a different dealership where I was made to feel pressured and incompetent, I felt like an equal partner at Luther. I would absolutely recommend Luther to anyone looking to purchase a new car! More