
Luther Kia of Inver Grove
Inver Grove Heights, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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I purchased my Kia Sedona from this dealership in '07. Since then I have had it in a number of times for numerous problems. I have dealt with Greg (Service Dept) on a number of occasions and feel that he Since then I have had it in a number of times for numerous problems. I have dealt with Greg (Service Dept) on a number of occasions and feel that he is very arrogant. Other men in the Service Dept. have been extremely wonderful to work with. Being a woman, I feel Greg thinks he is above women. I do not like dealing with him. As far as my vehicle goes, I feel that the '06 Kia Sedona I purchased with only 33 miles on it, has had it's fair share of problems. Just this year alone it has been in the dealership, for an extended period of time for the electrical problems it has had. (Extended period of time to me is more than 3 days) I DO NOT feel safe in this car. Just recently I had my Sedona in and was told by Greg that all of the electrical was not grounded properly. To me, that's just a fuse waiting to be lit. The sway bar links needed to be replaced and a couple of other issues that were hopefully resolved. Earlierthis year I have had the electrical junction box, at least that what they tell me, replaced twice within a 2 month period. My Sedona only has 45,000 - 46,000 miles on it. So you are wondering if I would recommend this dealership...to purchase a vehicle...NO - you don't know what you will be getting and how long it will be before something breaks down or possibly starts on fire...you would think they would check the grounding before putting the vehicle up for sale. Recommend this dealership for service....MAYBE...if working with Greg in the Service Dept....you better be a man. Everyone else in the serivce dept....man or woman would be fine. Thanks for letting me comment. More
Everyone was very helpful and listened to what we were saying. There was no pushiness or bad attitudes, and the problems we noticed with the car were taken care of at no cost to us as part of the purchas saying. There was no pushiness or bad attitudes, and the problems we noticed with the car were taken care of at no cost to us as part of the purchase agreement. Great car, friendly people, and so far great service. It seemed as though we would not be able to afford such a great car, but the people at Luther Nissan Kia helped us make it work for our budget. More
We recently bought an Envoy from the Luther Nissan/KIA. Joe was particularly helpful in the purchase of this vehicle. The finance department (Mr. Nieves) worked easily with my credit union, and the purchas Joe was particularly helpful in the purchase of this vehicle. The finance department (Mr. Nieves) worked easily with my credit union, and the purchase went very smoothly. We received a super 30-day warranty that enabled us to get a few minor repairs done on the truck. The service department was very helpful, and Joe and Mike Kelly were great to work with. We will come back! More
The car I went to look at was posted online at $3000 less than what the actual price was at the dealership, so I wasn't very happy with that. I told them it seemed like a bait and switch routine. They s less than what the actual price was at the dealership, so I wasn't very happy with that. I told them it seemed like a bait and switch routine. They said it was an error of the outside party that posted the car price. I had some work done there after I bought the car. They called to tell me it was ready and then later in the day called to say it wasn't ready. It seemed like no one knew what they were doing. This took about 6 phone calls to figure out what was going on. More
I found the folks at Luther friendly and preasure free. They seemed to want to fill my needs besides just selling me a car. I also love the car I bought from them. And they have great service hours, so t They seemed to want to fill my needs besides just selling me a car. I also love the car I bought from them. And they have great service hours, so they should be easy to continue to work with. More
I first contacted the Luther Nissan Kia Dealership via the internet to get a quote. Bryan Nerka is their internet sales contact. He was very friendly and very informative. I had the information I needed b the internet to get a quote. Bryan Nerka is their internet sales contact. He was very friendly and very informative. I had the information I needed before I visited the dealership. Zack Hanebeck helped with the test drive and the actual sale. He was also very friendly, informative and helped me figure out the best way to proceed so I can walk away with the Altima Coupe which is an excellent car as well. More
Sue was pleasant, informative, very prompt about returning emails and phone calls. She was able to answer any question about the purchase of the car. She did not try to convince me to buy anythin returning emails and phone calls. She was able to answer any question about the purchase of the car. She did not try to convince me to buy anything that I did not want. My whole experience was positive and I will definetly recommend Nissan to my friends and family and in particular, I would recommend they work with Sue More
The only reason for a (Good) and not (Great) under Experience, was because my oil change took longer than they told me it would. Otherwise, it was a very good experience all around. Since I purchase Experience, was because my oil change took longer than they told me it would. Otherwise, it was a very good experience all around. Since I purchased my used car, I have had very little contact with the dealership, but when I have called them, they have always been helpful and prompt. More
ALWAYS great service and the friendliest service guys in any dealership, ever. I've never been disappointed with Luther Nissan since I bought my 350Z five years and almost 100,000 miles ago. She still run any dealership, ever. I've never been disappointed with Luther Nissan since I bought my 350Z five years and almost 100,000 miles ago. She still runs like a Swiss watch and I have Luther Nissan to thank for it. They always let you know when routine maintenance is due, without being pushy about it, and they actually listen to you when you talk to them about any issues. More
From the very moment I walked into the front door, I was greeted with a smile. Jeff Kessler, I feel, went way beyond the call of duty to help us in our situation that no other dealer even offered to me. H greeted with a smile. Jeff Kessler, I feel, went way beyond the call of duty to help us in our situation that no other dealer even offered to me. Highly recommend Luther Kia/Nissan. Everyone at Luther Kia/Nissan was friendly. Even the front desk people who offered a drink to my wife and I. More