Luther Kia of Inver Grove

Prompt service, friendly and professional interaction with employees. Comfortable and clean waiting room. As expected. with employees. Comfortable and clean waiting room. As expected. More

Brought vehicle in twice because the 'Check brake light' message shows up on the instrument cluster of the car along with a bright yellow triangle and a white round circle by the left side of the car wheel. message shows up on the instrument cluster of the car along with a bright yellow triangle and a white round circle by the left side of the car wheel. The first time we brought it in they said they could not get the message to come on so they could not do anything about it. Yesterday when we brought it in they evidently believed us because they could see it. They replaced the bulb. Today the same message and triangle and circle are showing up. Obviously something is causing this to happen and now we will have to bring it in for a third time to have your service department try to fix it. What horrible customer service! If they believed us to begin with and did a diagnostic check to see what was causing the warning message and lights to show up they may have saved us a lot of headache! Also, after waiting almost 3 hours my husband checked to see when it would be done. He was told "Oh, it was done an hour ago." Unbelievable service!!!!! More

I recently purchased a used Kia Telluride from Creigh Johnson. I came in there in June to express my interest but none of the cars met my requirements. Creigh called me up later when one came in that was Johnson. I came in there in June to express my interest but none of the cars met my requirements. Creigh called me up later when one came in that was a match and we did a deal the same day. It was an easy process and the staff seemed to really enjoy their workplace which translates to an enjoyable experience for the clients as well. Overall, I'd recommend buying a car here. More

Friendly staff. Sale’s guy Rudy was extremely efficient and made my sale very easy. Rudy is an excellent sales person!! Sale’s guy Rudy was extremely efficient and made my sale very easy. Rudy is an excellent sales person!! More

Serviced my new Kia Carnival without needing an appointment and had the new mirror installed that day. appointment and had the new mirror installed that day. More

Prompt service and I appreciated that the person helping me came to talk about suggestions for additional work and provided the cost upfront. me came to talk about suggestions for additional work and provided the cost upfront. More

Clear pricing up front. The advisor was informative snd did not try to upsell unnecessary or untimely work. The advisor was informative snd did not try to upsell unnecessary or untimely work. More

Great car buying experience. Steve, our salesman, was knowledgeable and never pushy. Financing was a breeze - options were very well explained, and again, not pushy. Steve, our salesman, was knowledgeable and never pushy. Financing was a breeze - options were very well explained, and again, not pushy. More

When rotating tires, they should inspect all wheels before putting them back on the vehicle before putting them back on the vehicle More

Very polite and helpful explaining what is need on my car. Would recommend this dealership.. car. Would recommend this dealership.. More