Luther Kia of Inver Grove - Service Center

Oil change I went in for my first oil change. I pulled right in and there was no waiting, I was greeted right away!! I was told it may take 45 minutes, so I went I went in for my first oil change. I pulled right in and there was no waiting, I was greeted right away!! I was told it may take 45 minutes, so I went and sat it in the lounge and it clean, stocked with snacks, bottles of water, and coffee. I was only there about 25 minutes, when my name was called. Oil change done and car was washed! Awesome! More

Prompt, friendly and fair. They emailed a confirmation of my time and then sent a reminder. They said allow 60 minutes but finished 10 minutes early and washed my car too. They emailed a confirmation of my time and then sent a reminder. They said allow 60 minutes but finished 10 minutes early and washed my car too. More

Amazing and speed lighting fast service! No issues when pulling in as the service team had everything and more on file! Felt like family almost! They offered more than what I came in for like No issues when pulling in as the service team had everything and more on file! Felt like family almost! They offered more than what I came in for like a vacuum and car wash! Brownie points! In and out in 30 mins which was under the estimated time! I will always travel out of my way to have my vehicle serviced at your location! More

Great Again! Entire team was fantastic yet again, from service writer, cashier, shuttle driver, and the great work from the mechanic. Would recommend, always happy Entire team was fantastic yet again, from service writer, cashier, shuttle driver, and the great work from the mechanic. Would recommend, always happy with the service received. More

Efficient and professional Representatives are courteous. Work was done quickly. I appreciate that they wash my car before I pick it up and that an invoice is texted to me. I wo Representatives are courteous. Work was done quickly. I appreciate that they wash my car before I pick it up and that an invoice is texted to me. I would have rated 5 stars based on my most recent visit alone but on a previous visit it was a bit of a hassle getting a loaner vehicle and when I did it was very dirty, like it hadn't been cleaned in quite some time. Other than that I have no complaints about the customer service. More

On time all the time!!!! Was on time, very top notch.😎truck was serviced in a timely manner,,and Washed.staff was more then happy to give me a lift home even.!!!😊 Was on time, very top notch.😎truck was serviced in a timely manner,,and Washed.staff was more then happy to give me a lift home even.!!!😊 More

General service Luther was able to meet all my needs in a timely manner. They kept me informed on the work time table and were able to complete it under quoted amoun Luther was able to meet all my needs in a timely manner. They kept me informed on the work time table and were able to complete it under quoted amount More

oil change I had a very friendly person making the appointment for me and the service was quick and done in less than an hour and I was on my way. I had a very friendly person making the appointment for me and the service was quick and done in less than an hour and I was on my way. More

One glitched superior service My experience with Luther was phenomenal. Except I did not receive a copy of my diagnostic check and a breakdown of labor i had done. My experience with Luther was phenomenal. Except I did not receive a copy of my diagnostic check and a breakdown of labor i had done. More

Great communication The communication is far better than any where else we usually go. They are focusing in the needs of the customer, not their own needs. The communication is far better than any where else we usually go. They are focusing in the needs of the customer, not their own needs. More