Luther Kia of Inver Grove - Service Center

Always good service The service center is friendly and convenient and a lot of the prices really are not bad for a dealer. We always choose this place for our repairs and The service center is friendly and convenient and a lot of the prices really are not bad for a dealer. We always choose this place for our repairs and maintenance because it just makes life simpler for us. Will obviously return. Nik ends up helping us often and he does an excellent job. More

Oil drip tray About two weeks after my oil change I realized oil was dripping from my car. I had to call and bring my car back in to figure out what was wrong. Turn About two weeks after my oil change I realized oil was dripping from my car. I had to call and bring my car back in to figure out what was wrong. Turned out that when they initially changed my oil they did a sloppy job and didn’t clean the drip tray. It was a simple job that should have been done correctly the first time. More

Great service All service reps are great but Nick is my favorite. He is always the happiest and friendly no matter what time of day. Everyone always explains thin All service reps are great but Nick is my favorite. He is always the happiest and friendly no matter what time of day. Everyone always explains things and doesn’t try to make you do things that aren’t needed More

Good Service Even though I had a busy schedule and could not scheduled an appointment, I had my car service in no time when I walked in. Even though I had a busy schedule and could not scheduled an appointment, I had my car service in no time when I walked in. More

Quick and Easy Another great experience at LutherNissan. Nik and tram were great in updating and completing the maintenance on my car and providing cost before I eve Another great experience at LutherNissan. Nik and tram were great in updating and completing the maintenance on my car and providing cost before I even arrived to pick. Thank you! More

Oil change I went in for my first oil change. I pulled right in and there was no waiting, I was greeted right away!! I was told it may take 45 minutes, so I went I went in for my first oil change. I pulled right in and there was no waiting, I was greeted right away!! I was told it may take 45 minutes, so I went and sat it in the lounge and it clean, stocked with snacks, bottles of water, and coffee. I was only there about 25 minutes, when my name was called. Oil change done and car was washed! Awesome! More

Prompt, friendly and fair. They emailed a confirmation of my time and then sent a reminder. They said allow 60 minutes but finished 10 minutes early and washed my car too. They emailed a confirmation of my time and then sent a reminder. They said allow 60 minutes but finished 10 minutes early and washed my car too. More

Amazing and speed lighting fast service! No issues when pulling in as the service team had everything and more on file! Felt like family almost! They offered more than what I came in for like No issues when pulling in as the service team had everything and more on file! Felt like family almost! They offered more than what I came in for like a vacuum and car wash! Brownie points! In and out in 30 mins which was under the estimated time! I will always travel out of my way to have my vehicle serviced at your location! More

Great Again! Entire team was fantastic yet again, from service writer, cashier, shuttle driver, and the great work from the mechanic. Would recommend, always happy Entire team was fantastic yet again, from service writer, cashier, shuttle driver, and the great work from the mechanic. Would recommend, always happy with the service received. More

Efficient and professional Representatives are courteous. Work was done quickly. I appreciate that they wash my car before I pick it up and that an invoice is texted to me. I wo Representatives are courteous. Work was done quickly. I appreciate that they wash my car before I pick it up and that an invoice is texted to me. I would have rated 5 stars based on my most recent visit alone but on a previous visit it was a bit of a hassle getting a loaner vehicle and when I did it was very dirty, like it hadn't been cleaned in quite some time. Other than that I have no complaints about the customer service. More