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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,579 Reviews

2,579 Reviews of Luther Kia of Inver Grove - Service Center

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October 10, 2018

Fast service and great communication Scott was very helpful in answering the questions I had about the recall. I was very skeptical about having the work done because after driving the c More

by greglites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars,Greg. We are pleased that Scott earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 10, 2018

Service Department Great service with friendly, professional staff. Very convenient. I always enjoy working with all the staff and have never encountered a problem. Woul More

by kathy.eveslage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Kufahl
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you so much, Kathy! Your kind words, and the 5 star rating, mean a lot! I will be sure to share them with Colin. We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 10, 2018

Last minute oil change They got me in right away. Very friendly, attentive, explained everything before and after. Rotated tires and alerted me that it is soon time for me More

by Dinogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m really sorry, but I forgot the name of the fellow I worked with. He was super helpful, too.
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 09, 2018

Efficient and Professional I was greeted by a friendly face. My recall was completed in half the time they estimated and they were most efficient and professional. Thank you. More

by J. martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 09, 2018

Thank You They did what they said they would do, and when they said they would do it. In fact, they completed the vehicle sooner than promised. No xx, (exc More

by Cwuollet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 09, 2018

The people Excellent customer service at this location. If I buy another Nissan it will be here. Hope everyone has a wonderful day at the dealership. Thanks More

by parsonsp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future. We hope you have a super day, as well! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 09, 2018

Recalls Took my car in for recall work. Had very good service. They recommended some service as my car had 100k but werent pushy. Would come back again. More

by zageraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 07, 2018

Very good Fast and comprehensive price is ok. Not happy that car has rust already from chip though. Wish that was not the case but I understand. More

by adamgelman02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Adam. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 07, 2018

Mystery It took some time but finally determined the reason for service engine light coming on. I returned 3 times for this problem. I was not charged for the More

by ANDERSON-HAUGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thank you for your patience as Adam and his service team investigated your issue. I'm glad they got it figured out for you! Thanks for sharing and we look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

October 06, 2018

Super service The service center, as always, was friendly, efficient, an accommodating. The staff is at your car almost before you can get out. Greet you and ask More

by mgl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny, Taylor Minners
Oct 18, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars and your loyalty, it means a lot! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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