Luther Kia of Inver Grove - Service Center

Quick in and out Was treated very good, service was much faster than anticipated. Was given suggestions on what my vehicle needs and didn't feel pressured to spend any Was treated very good, service was much faster than anticipated. Was given suggestions on what my vehicle needs and didn't feel pressured to spend any more money than what I was there for. I come back every time. More

Excellent Customer Service - Will Keep Coming Back Adam Bistodeau has once again exceeded my expectations with his customer service. He and service manager Greg Isham were able to help my son when our Adam Bistodeau has once again exceeded my expectations with his customer service. He and service manager Greg Isham were able to help my son when our Maxima wouldn’t start (and our Quest was already in the shop for an issue the prior day) and he was stranded at school. Their commitment to customer service is outstanding and will keep us coming back. Thank you! More

Efficient and helpful Thank you for helping to assure the investment in my vehicle is maintained. With systems you have in place I don't have to worry when my car needs ser Thank you for helping to assure the investment in my vehicle is maintained. With systems you have in place I don't have to worry when my car needs service. Eliminates one of those daily stressors. More

Routine checkup Fast, courteous, thorough. I’m always impressed by the quality of service I get here. This alone would always make me buy a car here. Fast, courteous, thorough. I’m always impressed by the quality of service I get here. This alone would always make me buy a car here. More

Wonderfull Thought I needed brakes. Didn’t. Appreciate honesty. Service writers explain other issues besides appointment but are not pushy. I come here for all m Thought I needed brakes. Didn’t. Appreciate honesty. Service writers explain other issues besides appointment but are not pushy. I come here for all my needs including oil changes. More

The service person did not listen to me very carefully. When I picked up our Kia Soul I looked over the list of services completed and did not find anything about two of the items that I had mentioned. One When I picked up our Kia Soul I looked over the list of services completed and did not find anything about two of the items that I had mentioned. One was that the check tires light was always on and the other was that the rear end was quite noisy. I would have thought that the person who moved the car around would have noticed the light being on even if the check-in person didn't write down what I said. When I asked about the noisy rear the check-out person said nothing was written down about that. An appointment was then made for the next day. The next day the report was that both rear shocks were leaking and were replaced. The report about the tire sensor light was that all of the tire sensors were checked and calibrated correctly. The wheel sensor light stayed off until the next day. Since then it has remained on all of the time. The noise from the rear end seems to be gone so I am confident that the shocks were replaced. I can only hope that the front brake work, etc was actually done, since I do not have the expertise to confirm those items More

Three Nissan versa recall repairs Very friendly and professional. Clean facility, snacks and drinks, and recieved a great loaner car. The work was finished on time and under the estima Very friendly and professional. Clean facility, snacks and drinks, and recieved a great loaner car. The work was finished on time and under the estimate I received. More

Oil change Every time I go there for service on my vehicle, it is an amazing experience. They address you by name, tell you when your car will be done, but it i Every time I go there for service on my vehicle, it is an amazing experience. They address you by name, tell you when your car will be done, but it is always done early,, just a great group of people that work there. More

Good work Everything was fantastic. The people are marvelous, everything was clean, the cost of the repair was fair, except they asked me if I wanted them to w Everything was fantastic. The people are marvelous, everything was clean, the cost of the repair was fair, except they asked me if I wanted them to wash my car. I said, “yes please” and then I picked up my car and it was not washed. More

Great customer service Every experience I've had at this dealership has been positive. Highly recommend them. Organized service department makes my life easy and I really li Every experience I've had at this dealership has been positive. Highly recommend them. Organized service department makes my life easy and I really like the online service schedule tool. More