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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,579 Reviews

2,579 Reviews of Luther Kia of Inver Grove - Service Center

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August 18, 2018

Great experience Great Service, highly recommend. Scott noticed I had been waiting and stopped what he was doing to accommodate me. Thanks Scott. Highly recommend IGH More

by mlbrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Scott Nemitz and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 17, 2018

Oil change and minor service repairs The staff at Kia are always knowledgeable, friendly, efficient, and helpful! The shuttle service is so handy, too. I like being able to wait at home More

by MICHELLEBUMP40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Scott Nemitz
Aug 17, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Michelle. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

August 17, 2018

Scott killed it Not my car that is- he nailed down how a service transaction should be handled gettin start to finish. Timely, informative, and managed expectations. More

by Jjklein81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Aug 17, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Mike Scott Nemitz and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 17, 2018

Required service We make an appt to get our oil change done here. It’s always quick and thorough. Friendly service providers, and nice area to wait. More

by mcrom58
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! Glad to hear that your service is "always quick and thorough, friendly, with a nice waiting area". We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

August 17, 2018

Oil change I arrived early for an oil change and they were able to get me in early . They also recommended a 7500 mike maintance check and were able to get it al More

by SHLL132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your recent experience. We are glad our service team was efficient in serving you. Have a super day and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 16, 2018

First Visit Simply bought a used Murano and needed key fobs programmed.Great customer service attentions, scheduling and service. Like my Murano so we may trade m More

by astarthor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Nemitz
Aug 17, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Scott, Greg, and the service team provided service worthy of 5 stars. We'd love to help your wife with her next vehicle purchase! Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 16, 2018

Quick! I was able to pull in even though I was a bit early. The waiting area was nice. I was told it could take about an hour but it was roughly only a 1 More

by SUE31761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Aug 17, 2018 -

Luther Kia of Inver Grove responded

Thanks, Sue! We are so glad you were able to get your sunroof fixed under warranty and that you were in an out quickly. Thank you for sharing! We look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

August 16, 2018

Quick, friendly service Inver Grove Kia is great. I definitely will just continue coming here to get my Sorrento serviced. Ken was very friendly and welcoming. I have and wil More

by FRANKLINJAMAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
Aug 17, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind words, and your recommendations! We are so glad Ken and our service team provided you service worthy of 5 stars. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

August 15, 2018

Damage to car This is the second time I went to the service center to get maintenance work done on my vehicle off time I noticed scratches on my white vehicle in t More

by N1ELLCHURCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Igor Tenenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Isham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken I. Service
Aug 16, 2018 -

Luther Kia of Inver Grove responded

Thank you for bringing to our attention your concern with our car wash at Luther Nissan Kia. I will be sure to share you feedback with the management team. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 15, 2018

Great service I always have great service when I go in for my car. Friendly and efficient. I have never had any problems with going through the service department. More

by gracedaggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Aug 17, 2018 -

Luther Kia of Inver Grove responded

Wow, thanks for the 5 stars and the kind words, Grace! We appreciate you sharing and look forward to serving you again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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