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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,570 Reviews

2,570 Reviews of Luther Kia of Inver Grove - Service Center

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August 15, 2018

Damage to car This is the second time I went to the service center to get maintenance work done on my vehicle off time I noticed scratches on my white vehicle in t More

by N1ELLCHURCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Igor Tenenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Isham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken I. Service
Aug 16, 2018 -

Luther Kia of Inver Grove responded

Thank you for bringing to our attention your concern with our car wash at Luther Nissan Kia. I will be sure to share you feedback with the management team. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 11, 2018

Last Minute I showed up at 8.00.and needed them to checkout my transmission checked before going on a trip. They were booked for the day but took my car in and ch More

by BigSun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovonie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are glad that our service department was able to check out your vehicle before your road trip. It sounds like they did it efficiently, too! Thank you for your business. We appreciate you sharing your experience! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 11, 2018

CV boot replaced A stick got intangled on front axel and ripped the outer CV boot on my Exterra. Coordinated with Adam B and 1.5 hours later - repaired. More

by waytu001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 10, 2018

Rear Brakes Service was completed in a timely manner. Everyone was super nice and friendly. Repair cost was very reasonable and I love the texting feature and als More

by Aswan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Nemitz
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 10, 2018

GREAT PROFESSIONAL TEAM HAD MY FIRST OIL CHANGE ON MY NEW KIA. SERVICE WAS GREAT AND GOT ME OUT OF THERE IN LESS THAN AN HOUR EVEN THOUGH I WAS NOT IN A HURRAY. More

by sailor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 09, 2018

Fast friendly service I pulled in and they knew what I needed before I gave them my name by the make and model and appointment time. They said it might take 45 mins but the More

by Deondiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! It's great to hear our service team was efficient and satisfactory. We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 09, 2018

Scheduled maintenance The service was fast and efficient. The service tech was very friendly and courteous. I enjoyed a cup of coffee and a bar while I waited for the serv More

by hassler35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your recent service experience at Luther Nissan Kia. We strive for 5 star service every day. It sounds like we did well with you. Would you mind sending a direct message as to how we can improve? We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 09, 2018

Good customer service and helpful recommendations Mike was very friendly and quick to help. He recommended solutions to my car troubles. The price was fair and the service was extremely fast. Will def More

by dmbolden3248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Mike Wagner and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 09, 2018

Oil change and tire rotation Quick and efficient! Great job! My wait was shorter than expected and I was late, because of an accident on the freeway which made my arrival 15 minut More

by ERBLASENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 09, 2018

Amazing service, short wait The staff are very helpful and kind, and make the process stress free. I would especially like do point out there was no pressure for other services, More

by SnugglyJeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! (P.S. I love your screen name! Made me smile :-) ) Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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