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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,570 Reviews

2,570 Reviews of Luther Kia of Inver Grove - Service Center

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August 05, 2018

Great service, bad waiting room The TV in the waiting room it's only promos for CBS, was better when you could choose your own channel. It is like that commercial for CBS 8 More

by mvcurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Taaffe, Kathy Heitzinger
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for your feedback. We are so pleased that you found our service to be "great" We are sorry to hear that you didn't find the waiting room entertainment to be satisfactory. Please know that I will pass your feedback on to the management. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 05, 2018

great service, excellent staff. Very enlightening experience Great Services and great attention to my knees professionalism and quality of service is what will make me recommend this dealership to family and fri More

by JRREEVES9458
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Tenenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny the receptionist , Nik Novotny
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 04, 2018

Great service Fast friendly service Nick and Adam gave me competitive prices on services done. Craig was awesome answering questions on cars I had, also thank you t More

by ERIC00051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamaica, Adam Bistodeau, Nik Novotny
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars Eric. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 03, 2018

Adam in Service is the best service guy I have known in my l Adam Busto is the best service person I’ve ever known in my lifetime of 75 years. I’ve dealt with a lot of service people. He is personally very comm More

by CAY.SHEAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, James Punzal
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 03, 2018

Oil change Reasonable price for synthetic oil change got a free car wash. Then they quoted me for wheel hub service . Nice waiting Area . Nice people there More

by avrotrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 03, 2018

Great support and being on time. Adam managed the car repairs during an extended power outage on July 31st. He was able to give me an estimate and arrange a loaner car. Adam has a gre More

by drjerrywil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 03, 2018

Excellent Service The service I received was spot on. The woman that processed my service was very nice & competent. She quoted me the time it would take and she was More

by amethyst88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 03, 2018

Maintenance Service Great service! The staff are so friendly and have always been helpful. They got my car finished in a nice timely manner and the waiting room is nice t More

by kenken95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Ken. We are pleased that we earned that rating with you and appreciate you sharing! We are so happy to serve you and look forward to seeing you again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 03, 2018

Oil change Have used them for the past four years and every experience has been great. The staff is pleasent and appointments are easy to get at the needed time. More

by ladupre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She's not listed, don't remember
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 02, 2018

Stops and Starts I brought my Kia Optima in to have the door handle fixed. The part needed to be painted so needed to come back as that was not communicated. Scott h More

by jeffrpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Sep 01, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Jeff. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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