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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,577 Reviews

2,577 Reviews of Luther Kia of Inver Grove - Service Center

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May 31, 2018

two task only one was done I brought my car in for a oil change and tire rotation before I got to the dealership I had marked one of the front tires after the service work was c More

by c1e2e2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember the name of the service person
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for bringing to our attention your concern with your recent service visit at Luther Nissan Kia. I will be sure to share you feedback with the service manager. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

poor radio worst radio Ive seen, no am 1 fm, service dept says that is the way it is, sales go service bad, dont care about customer More

by carfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jovonie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent visit with us. Please know that I will pass this information on to management. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Electrical switch They got me in. Diagnosed the problem. Communicate. Excellent. Ordered my part. & waiting to install With out worries Can go in there confiden More

by ROBERTSTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Great customer service I went in to get an oil change and to ask questions about a clutch job coming up. The service reps and technicians I talked with were very knowledgeab More

by TKESTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lopez, Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your recent service experience with Adam Bistodeau and Christian Lopez. We are so glad you found them to be knowledgeable and extremely helpful! We look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Adam was great! Got it in and out with no problem very friendly Bunches did the work in short time no wait Speedy service I would recommend them to anybody! More

by johnpellerzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic, John Pellerzi, Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Beautiful! Everyone has been very very helpful and accommodating to all my questions concerns with my new vehicle purchase! I will definitely recommend others to More

by MOMAYBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Novotny
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent purchase at Luther Nissan Kia is great to hear! We are so glad that Joe Ray and his team provided an experience worthy of 5 stars. We appreciate your recommendations and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 30, 2018

Great team I've been a customer of this dealership since it opened decades ago. It has been the excellent service that keeps me coming back. I have had at leas More

by CHuckmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Scott Nemitz
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Wow, thank you so much for your continued loyalty! We so appreciate clients like you and hope we can provide you 5 star service for many years to come! Have a wonderful day and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 30, 2018

Nissan Altima Repair I always depend on Luther Nissan in Inver Grove Heights for my car repair. They always have friendly and careful service for a reasonable price. It so More

by cristin.dempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you, Cristin. The fact that you have found our service department to be trustworthy and reasonable in your experiences is great to hear! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 27, 2018

Professional Quick Service Professional and good quality work slightly high-priced for certain services but dealership quality would recommend if you're servicing you're Kia or More

by budysin7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
May 28, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 26, 2018

Excellent service, fast, friendly, and inexpensive Everyone had a smile, very friendly, fast with the oil change, and other fluid changes, and car wash! Found the waiting room with coffee. Water, and s More

by D.REDDING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Wegleitner, Sue Wegleitner
May 28, 2018 -

Luther Kia of Inver Grove responded

Thanks, Debra! We are so pleased that you enjoyed your service visit and appreciate you sharing! Stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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