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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,577 Reviews

2,577 Reviews of Luther Kia of Inver Grove - Service Center

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May 11, 2018

Wonderful It was easy to schedule the service. When i arrived staff was extremely attentive. Service time was less then expected and my car was cleaner than whe More

by Ashmish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 12, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 10, 2018

Great service! The whole process was made very easy and each person involved was very helpful and appeared to honestly care about my issue. Great customer service an More

by jeanne3jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Jeanne. We are pleased that you experienced great customer service, including a quality repair and honest service. We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 10, 2018

Came in for recall/warranty service Also got engine filter and something else fixed. Very convenient. Was able to schedule appt for 2 hrs after I called (and day before kid's due date-w More

by Physics123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
May 11, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you were able to get your car serviced ahead of schedule. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 10, 2018

Very easy and punctual The service department was super organized and allowed me to add tire rotation to my visit even though I had not scheduled this service previously. I More

by PCARDINAL80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
May 11, 2018 -

Luther Kia of Inver Grove responded

Thank you for your nice comments! We are so glad that you found our service department to be organized and that it provided efficient service. Fun that you were able to drive the newly designed Nissan Leaf, too! We appreciate your business and look forward to serving you again in the future. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 10, 2018

Service for recalls on Kia Sportage Scott welcomed right at my scheduled appointment time. He explained the service and how long it would take, 2 hours. In just under that time, he was b More

by drkildow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
May 11, 2018 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Scott Nemitz. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business and look forward to serving you again in the future. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 09, 2018

Great service, car service done in a timely fashion. Always helpful to answer any questions that we have about our Kia Sorrento. They always wash and clean the ve More

by gmfire24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Burns, Adam Bistodeau
May 11, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that our service team earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 06, 2018

Great!!! Great service, great communication and everyone is always so friendly there and nice! I never mind sitting and waiting for my car, as they keep u inf More

by SJOKI14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
May 09, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 05, 2018

Service Friendly and fast service! Recommendations and price quote were given right away. Nice waiting area with snacks! I also like getting coupons for futur More

by jenny karjala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
May 09, 2018 -

Luther Kia of Inver Grove responded

Thanks, Jenny, for the 5 Stars! So great to hear that you found our service to be friendly and fast, We appreciate your business and look forward to serving you again in the future!! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 05, 2018

Good service I went to Kia Luther for changing tires (from winter tire to all season) and oil change fir my Kia Sorento and it was a pleasure experience More

by arashaneh
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
May 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 05, 2018

Always impressed I’m always impressed with the service at Luther Nissan. The service representatives are always friendly and respectful, and they look for every way to More

by rachelle6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
May 09, 2018 -

Luther Kia of Inver Grove responded

Thank You, Rachelle! Your kind words mean a lot! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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