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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,569 Reviews

2,569 Reviews of Luther Kia of Inver Grove - Service Center

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April 26, 2018

Done on time. They got my vehicle in rght at the scheduled appointment time and completed all the work timely. This was very convient for my schedule. I was also More

by ronzoni2510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Taaffe, Scott Nemitz
Apr 26, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 stars, Ron! We are glad to hear that your service visit with Scott Nemitz was timely and convenient. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 26, 2018

Great Service Friendly staff. Great waiting area. I was able to do online work and drink coffee while waiting. Quick service and late hours that work for my work s More

by mmcragin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger, Scott Nemitz
Apr 27, 2018 -

Luther Kia of Inver Grove responded

We are so glad you find our service lounge comfortable and convenient! We are also happy that you find our team to be friendly while helping you. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 26, 2018

Efficient, polite, professional I had a scheduled visit fir a check up and warranty work. My tech greeted me using my name and was in time and prepared for my visit. He was wonderful More

by Tara612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
May 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind words, Tara! Adam is truly an asset to our team and we are so glad he served you well. We appreciate you sharing and look forward to serving you again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 26, 2018

Pathfinder passenger I was able to get an appointment the day Following my call. The service tech was knowledgeable, and my vehicle was repaired within the estimated tim More

by TOm Rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Brink
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Novotny, Andy Heille
Apr 26, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you were able to get your car serviced right on time. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 25, 2018

Oil change On time. Exceeded. Expectation. Was called & Notified. Truck was washed sitting ready to go everything perfect No problems. They took care of everyt More

by robertstv
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Apr 25, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 25, 2018

Great service and friendly staff. Arrived on time and was treated well.. great job to the service team for accuracy and job well done! Can’t believe how much better the car drives now. More

by STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathen Skaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Nik Novotny, Kathy Heitzinger, Jason Kelly, Terry Presler, James Punzal, Scott Nemitz
Apr 25, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Steve. We are pleased that our service team earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 25, 2018

great service Great service in and out in no time. Greg's team is awesome there the best. I try to take care of my car. And when I need help Greg's team comes throu More

by plthorsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Pete. We are pleased that Greg, and his team, has earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 24, 2018

Great service department I take my Kia Optima to this service location regularly and always have a very good overall experience! Great group of professionals in their service More

by B Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Apr 25, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 24, 2018

Professional & courteous (service) Attentive to your individual needs so that you feel comfortable asking questions (as a woman who doesn’t have a clue as to how my car operates). More

by lc46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz, Tyler Schwinn
Apr 25, 2018 -

Luther Kia of Inver Grove responded

Thanks for sharing and the 5 Stars! We are so glad that you found Scott and Tyler to be attentive to your individual service needs. We appreciate your business and look forward to serving you again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 24, 2018

Very fast and efficient They called me every step of the way and were very informative, thorough and fast. Solved my problem, made recommendations and didn’t try to oversell More

by RIDDLEA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the Cashiers name, she was super sweet, Scott Nemitz
Apr 25, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that Scott earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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