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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,577 Reviews

2,577 Reviews of Luther Kia of Inver Grove - Service Center

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April 29, 2018

40,000 mile oil change and recommened service The actual appointment seemed to go well. Work started on time and was finished before the promised time. However, whoever moved my car around read More

by RogueRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know and/or remember any of the employee's names.
May 01, 2018 -

Luther Kia of Inver Grove responded

I'm sorry to hear about your recent experience and frustration. I will be sure to pass your feedback on to our service manager. I hope you are able to get it adjusted easier this time. We do appreciate your feedback. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 27, 2018

Great service! Nik and crew provided great service, in a timely manner, and explained everything. I highly recomment Luther Nissan Kia of Inver Grove for sales and More

by rscorpio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
May 01, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that Nik and his team earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 27, 2018

Amazing Service from Great People! Angela and Adam (and the rest of the team) consistently go above and beyond to make sure we have a great experience! Angela gets the process rolling More

by dradecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela (also known as Lois from time to time), Adam Bistodeau
May 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 stars and your kind recommendations! We are glad that our service team has provided you great service and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 27, 2018

Honest up front service I came to Luther’s looking for a replacement dealer service center that was honest with me like Wayzata nissan before it changed ownership to Walser. More

by JLSCHUGA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
May 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind review! We are pleased that you have found your service experiences at Luther Nissan Kia to be honest and you've been treated well ech time. We are honored to be your new preferred service center! We look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 27, 2018

Great customer service Best place I have ever been. Just wish I would of bought my Kia from them and not Lupient Kia. They are always honest and trustworthy. More

by TERI.MONTEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
May 01, 2018 -

Luther Kia of Inver Grove responded

Hi Teri, We so appreciate your kind words about our service department at Luther Nissan Kia. The fact that you gave Nik Novotny 5 stars, is great to see. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 27, 2018

Oil change Went in for an oil change, service was pleasant and fast and my car was washed in the end. Waiting room was clean and they had refreshements. More

by karissas112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Nemitz
May 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We are glad that you found your service experience to pleasant and speedy and our waiting room comfortable. We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 26, 2018

Great Service Easy to schedule, fast service, work done right the first time. They always take great care of me there. I go back for all my service needs. More

by dale.henninger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 26, 2018 -

Luther Kia of Inver Grove responded

Thanks, Dale! We are so glad that Ken and his service team always take good care of you when you come in. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 26, 2018

first service of new car -- first service which included oil change was comforting after reading about gdi issues with ring seating if breakin procedure (rpm ++) were not follow More

by KARLAPMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Flannery
Apr 26, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 stars, Karla! We are so happy you are pleased with your new vehicle. Have a super day and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 26, 2018

Done on time. They got my vehicle in rght at the scheduled appointment time and completed all the work timely. This was very convient for my schedule. I was also More

by ronzoni2510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Taaffe, Scott Nemitz
Apr 26, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 stars, Ron! We are glad to hear that your service visit with Scott Nemitz was timely and convenient. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 26, 2018

Great Service Friendly staff. Great waiting area. I was able to do online work and drink coffee while waiting. Quick service and late hours that work for my work s More

by mmcragin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger, Scott Nemitz
Apr 27, 2018 -

Luther Kia of Inver Grove responded

We are so glad you find our service lounge comfortable and convenient! We are also happy that you find our team to be friendly while helping you. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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