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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,569 Reviews

2,569 Reviews of Luther Kia of Inver Grove - Service Center

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March 28, 2018

Good service It was a good experience. Free snacks. Only drawback is the dealership texted me incessantly until I would do this review for them. 25 word minimum. More

by p.michaeljohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Mar 29, 2018 -

Luther Kia of Inver Grove responded

We are so glad you had a great experience! Thank you for your feedback, as well. I will be sure to share it with our management team. Have a super day and stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Luther nissan Good customer service. Nice car wash. Provided a price list to show the cost of other services. Friendly service agents. Work has been top notch so More

by rjubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Nemitz
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Oil change and maintenance Scott kept me up-to-date when I was there on what they were doing with my vehicle and explained everything else that I needed More

by PAMOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Good service at a great price Super clean and friendly staff. Great service area with great pricing. The have a great service loaner program. Thhis is a great place to buy and serv More

by parker5802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 27, 2018

Friendly, efficient, on time, thorough service appointment Service work was completed on time (actually 15 min early!) Service rep (Scott) was professional, friendly, helpful, he listened to my concerns, answe More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your recent service experience at Luther Nissan Kia. We are so glad that Scott Nemitz was professional, friendly and helpful! Have a super day and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 27, 2018

good maintenance on my car Helpful, knowledge, very friendly. Went out of their way to find a part.that they did not have in stock by driving to another dealership to pick one More

by MEZOLLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thank you for the kind review! We are so glad we could make your service experience with us a great one. We look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 27, 2018

Oil Change/Tire Rotation Appointment started/finished on time. Courteous and friendly service writer. Minimal up-sell attempt on services; pointed out possible areas but no ar More

by ScienceGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Colin took work order.
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thank you for your feedback about your recent service experience with Colin at Luther Nissan Kia. We are glad that our service team was efficient with your time and were friendly and courteous. Please stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 27, 2018

Why wasn't the air filter changed previously?. Now 41 00 dollars later. Should have been disclosed before the 3rd oil change. That has been my complaint. Had issue oil wasn't cleaned up properly. That's a More

by hymontody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Gonzalez
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Would you mind sending us a direct message so that we can learn more about this? Thank you. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

March 16, 2018

Quick, greatly service Came for my 25,000 miles check. All came out great, needed new air filter, it was done in minimal wait time. Very happy with staff. Will continue More

by AJ467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier is always great. Im horrible with names but she is great., Adam Bistodeau, Nik Novotny
Mar 22, 2018 -

Luther Kia of Inver Grove responded

We appreciate the feedback! As well as your vote of confidence. On behalf of Adam, Nik and the rest of the service team, "Thank You" again for your business! We look forward to working with you again in the future. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 14, 2018

Oil change I have used your services for a couple of years now. It’s very good across the board. Friendliness and expertise plus good organization make a good More

by JpChave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Mar 15, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you have had nice experiences with us. We appreciate your loyalty! We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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