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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,663 Reviews

2,663 Reviews of Luther Kia of Inver Grove - Service Center

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May 02, 2018

Very good I had a button on my steering go out they just replaced the entire steering wheel on warranty. I waited maybe 42 minutes. And they washed my car. More

by Samsteele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
May 03, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Sam! We are so glad that Nik did and his team earned that with you and in an efficient way. We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 02, 2018

Two trucks and 13 years of service I bought two trucks from Luther Nissan, one in 2005 and the current one in 2012. They serviced both trucks exclusively, always talking through everyth More

by dadave49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau
May 03, 2018 -

Luther Kia of Inver Grove responded

Wow, thank you, Dave! I am sure Adam Bistodeau and Greg Isham will appreciate your kind words, which I will be sure to share with them! We are so glad you've been happy with your Nissan Trucks and the service our team has provided. We would love to help you again when you are ready for a new one! Please stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 02, 2018

In for routine service Clean facility, pleasant and knowledged staff. Was greeted right away with a smile and explanation of what to expect for my vehicle. Was also followed More

by marnej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
May 03, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Mike Wagner and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 02, 2018

Excellent and thorough Excellent service. I appreciaye being kept up to date on the service. They recommend additiinal service as needed. Personal care with a smile is also More

by KJBEAUMONT52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Tenenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Mann
May 03, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your satisfaction with your recent experience at our dealership! We appreciate the 5 stars! Stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 02, 2018

Great dealership from the get go Leased my vehicle here, service was great. Staff easy to deal with. No push to buy/lease, easy decision to make. Price was exceptional and deli More

by MARGE.HUTSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Tom Hagmeier
May 03, 2018 -

Luther Kia of Inver Grove responded

Thanks, Marge! So glad that Tom Hagmeier and Adam Bistodeau have provided you great service and made it an easy process for you. We really appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 01, 2018

Repair of right rear wheel bearing Adam went the extra mile to resolve my service issue and provide helpful information for the continued maintenance of my Nissan cube. I'll be a loyal More

by lojowms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Michael Wagner
May 02, 2018 -

Luther Kia of Inver Grove responded

Thank you for your comments and the 5 stars! The fact that you have been a loyal customer because of the consistent service provided by Mike Wagner and Adam Bistodeau is great to hear! We appreciate your business and wish you many more happy miles in your Nissan Cube. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

April 29, 2018

40,000 mile oil change and recommened service The actual appointment seemed to go well. Work started on time and was finished before the promised time. However, whoever moved my car around read More

by RogueRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know and/or remember any of the employee's names.
May 01, 2018 -

Luther Kia of Inver Grove responded

I'm sorry to hear about your recent experience and frustration. I will be sure to pass your feedback on to our service manager. I hope you are able to get it adjusted easier this time. We do appreciate your feedback. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 27, 2018

Great service! Nik and crew provided great service, in a timely manner, and explained everything. I highly recomment Luther Nissan Kia of Inver Grove for sales and More

by rscorpio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
May 01, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that Nik and his team earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 27, 2018

Amazing Service from Great People! Angela and Adam (and the rest of the team) consistently go above and beyond to make sure we have a great experience! Angela gets the process rolling More

by dradecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela (also known as Lois from time to time), Adam Bistodeau
May 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 stars and your kind recommendations! We are glad that our service team has provided you great service and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

April 27, 2018

Honest up front service I came to Luther’s looking for a replacement dealer service center that was honest with me like Wayzata nissan before it changed ownership to Walser. More

by JLSCHUGA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
May 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind review! We are pleased that you have found your service experiences at Luther Nissan Kia to be honest and you've been treated well ech time. We are honored to be your new preferred service center! We look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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