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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,577 Reviews

2,577 Reviews of Luther Kia of Inver Grove - Service Center

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September 26, 2017

Oil change The staff at Luther ate always fantastic, friendly and very helpful. I have been going there for a couple years now, and I wouldn't go anywhere else f More

by Rachel Roby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Kufal, Michael Wagner
Sep 27, 2017 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Rachel! Also, for your loyalty. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 10, 2017

Simply the best! I have never been disappointed with the service at Luther Nissan Kia. No one else services my vehicle!! They keep getting better and better. Great te More

by bessmess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Sep 18, 2017 -

Luther Kia of Inver Grove responded

We appreciate the feedback, Bess! As well as your vote of confidence. On behalf of Mike Wagner and the rest of the staff here, "Thank You" again for your business! We look forward to working with you again in the future. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 07, 2017

Great service! Adam was very descriptive in what was going on with my vehicle and made sure to keep me updated on the progress from the time the tech originally look More

by Z_driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Sep 18, 2017 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Adam Bistodeau provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

Sep 18, 2017 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Adam Bistodeau provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

August 30, 2017

Efficient & work performed well I got an oil change, a recall item, new camera (warranty) & 2 filters replaced in 90 min. Scott was very good about keeping me informed. They have a More

by Gjohn1926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Sep 18, 2017 -

Luther Kia of Inver Grove responded

Thank you for your feedback, we appreciate you sharing! It's good to hear Scott and his team at Luther Nissan Kia were efficient during your visit and you found our waiting area to be comfortable. Have a super day and stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

August 30, 2017

Friendly and good. I am pleased with this dealership. It's clean. It has a nice waiting area. The sales people are not pushy. And they listen to your. More

by SSPWriteNow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Sep 18, 2017 -

Luther Kia of Inver Grove responded

Thank you for sharing this review! We are happy that you found our facilities to be clean, and comfortable. Also, that our staff was not pushy and listened to your needs. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

October 17, 2016

Brought car in for a cracked gas tank I brought my car to KIA because I had a diagnostic test done with another automotive place and was told I had a cracked gas tank. I wanted the dealers More

by Taken Advantage Of.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Knutson, Dave Boogren, Sue Wegleitner
September 25, 2016

Fast courteous service Service department was very prompt, helpful and professional. Explained everything in detail and the appointment was completed very fast, including r More

by dgrassel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason "Chico" Haskins
Sep 27, 2016 -

Luther Kia of Inver Grove responded

Thank you for sharing your recent service experience with Jason "Chico" Haskins. It sounds like he did a good job providing efficient, thorough and friendly service. Thank you also for your recommendation, we appreciate it! Stop in to visit us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 19, 2016

Great service I went in for a cabin filter replacement and trip worthiness check. I was out in 25 minutes including the visit to the cashier! Awesome. Nik is effic More

by floormom_1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I like Adam on Service, too., Nik Novotny
Sep 22, 2016 -

Luther Kia of Inver Grove responded

We are so pleased that Nik Novotny and Adam Bistodeau have done a great job for you during your visits to our service department at Luther Nissan Kia. It is great to hear that they treat you respectfully and handle things efficiently. Two very important aspects to customer service! Thank you for sharing. We look forward to serving you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 14, 2016

Excellent Dealership! We are from AZ and made appointment for oil change. From the time we entered the Service Dept to the time we left, we experienced excellent customer More

by Pacificblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Sep 15, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing this kind review about your recent service experience at Luther Nissan Kia! Thanks also for stopping in for an oil change during your visit from Arizona. It is great to hear that Nik Novotny and the cashier who worked with you provided excellent service. We wish you safe travels and would be happy to help again next time you are in town! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 14, 2016

Best dealership both sales and service in the Twin Cities! Best dealer experience in the Twin Cities. They are friendly honest and caring. I have bought 3 cars from them and would not go anywhere else. More

by Malika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Novotny, Tom Stensrud, Jason "Chico" Haskins
Sep 15, 2016 -

Luther Kia of Inver Grove responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Luther Nissan Kia with only the best there is to offer. It’s so nice to hear that Joe Ray, Jason "Chico" Haskins, Nik Novotny, and Tom Stensrud helped to make your experiences so positive. Please stop in to visit again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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