Back

Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,569 Reviews

2,569 Reviews of Luther Kia of Inver Grove - Service Center

Sort by
September 14, 2016

Excellent Dealership! We are from AZ and made appointment for oil change. From the time we entered the Service Dept to the time we left, we experienced excellent customer More

by Pacificblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Sep 15, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing this kind review about your recent service experience at Luther Nissan Kia! Thanks also for stopping in for an oil change during your visit from Arizona. It is great to hear that Nik Novotny and the cashier who worked with you provided excellent service. We wish you safe travels and would be happy to help again next time you are in town! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 14, 2016

Best dealership both sales and service in the Twin Cities! Best dealer experience in the Twin Cities. They are friendly honest and caring. I have bought 3 cars from them and would not go anywhere else. More

by Malika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Novotny, Tom Stensrud, Jason "Chico" Haskins
Sep 15, 2016 -

Luther Kia of Inver Grove responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Luther Nissan Kia with only the best there is to offer. It’s so nice to hear that Joe Ray, Jason "Chico" Haskins, Nik Novotny, and Tom Stensrud helped to make your experiences so positive. Please stop in to visit again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 08, 2016

Extreme good help today I felt blessed today with a speedy response to my appointment need, accurately quoted in & out time, pleasant staff and the many comforts of home whil More

by nancyjean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gal who took my call at 5 pm wed, fella who explained my cars paperwork at 9:45 pm ( new employee)
Sep 15, 2016 -

Luther Kia of Inver Grove responded

Thanks, Nancy for sharing your recent experience with our service department at Luther Nissan Kia! We are glad you were made to feel at home during your visit and that the staff was speedy and pleasant. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 08, 2016

Gr8 Service Advisor in Mike Wagner I always bring my 2006 Kia Sedona in to have Luther's service advisor, Mike Wagner, take care of it as I know from 9.5 years now of experience that I More

by M. Fogerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Sep 15, 2016 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Mike Wagner provided you with a great service experience recently, and during your past visits. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. We appreciate your loyalty over the past 9 1/2 years. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 06, 2016

New vehicle first scheduled maintenance Quick, easy, thorough just like Inlike it! I'd add that setting up the appointment by phone was a breeze and was told there was recall warranted work More

by Dave Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Greg Isham in our service department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

September 03, 2016

Best Service in Minnesota! From the time I purchased my first car to going in for regular maintenance, I am always so excited to be greeted by the friendly team of Luther Nissan More

by altimacoupee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Boogren, Jason "Chico" Haskins
Sep 15, 2016 -

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dave Boogren and Jason "Chico" Haskins in our service department. Thank you, also, for your comments about our sales staff. It is great to hear! We will be sharing your feedback among our team. Please come visit us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

August 30, 2016

Recall issues with Passenger Air Bag, Remote Start and Sonar Just a note to advise how pleased I was with the service provided by Adam Bistodeau and Kathy Heitzinger. As soon as I drove up to the service door K More

by seajas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Kathy Heitzinger
August 30, 2016

Like going to our family doctor Considerate and comprehensive. Very untypical dealer experience. Use technology to help the customer not to confuse them. Give them a shot, you will n More

by Tod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Boogren
August 26, 2016

Top Quality Customer Service Mike seems to always be there when I bring my car in for service and always treats me well. He makes sure that everything is done promptly and at the More

by PhilJ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
August 26, 2016

10,000 mile checkup As per usual Adam was very professional. Oil change and tire rotation completed in a very timely manner. Always feel welcomed when I enter the buildi More

by lowell1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Kathy Heitzinger
...
151
...