Luther Kia of Inver Grove - Service Center

Fast and efficient My service provider(s) were quick and easy to communicate with. Friendly atmosphere as well, and I will go back in the future when needed. My service provider(s) were quick and easy to communicate with. Friendly atmosphere as well, and I will go back in the future when needed. More

Recall and Oil Change This is the BEST place to have service done. You can call and get an appointment when it is convenient for you. You are greeted as soon as you arrive This is the BEST place to have service done. You can call and get an appointment when it is convenient for you. You are greeted as soon as you arrive and taken care of immediately. I appreciate the fact that they don't try and "sell" you services that you don't need. I will continue to use them for all my service needs. More

Awesome service department! This is my first Nissan and my first time using the Inver Grove service department. Their website was user friendly and efficient when scheduling my This is my first Nissan and my first time using the Inver Grove service department. Their website was user friendly and efficient when scheduling my oil change. As soon as I pulled in the service bay, I was greeted by Austin Kraskey. He was polite, enthusiastic, and very knowledgable. He greeted me with a smile and was genuine. I explained that I was there for an oil change, tire rotation, and recall. I also mentioned my C pillar exterior trim was coming loose. He checked the parts department to see if they had it in stock. Then ordered the part and got it covered under warranty. He gave me a realistic expectation of how long my service would take. He also told me when I could return for my warranty repair. Their car wash was down due to construction. So, he offered me a free car wash at Holiday. I am picky about my rims. So, he had the tech tape up the socket to ensure my rims weren't damaged. Austin went the extra mile to make sure all my requests were met. He told me ahead of time how much my service bill would me. So, there were no surprises. He is an asset to the Luther Automitive Group and is a great example of how excellent customer service should be. Thank you, Austin! Keep up the great work. That's how you get repeat business and referrals. More

New car purchases and car services. This dealership works so well with people. I have purchased my last two cars there and I also bring my vehicles there for services. They are not only This dealership works so well with people. I have purchased my last two cars there and I also bring my vehicles there for services. They are not only courteous & quick, they are also very approachable with any questions. I would highly recommend them. More

As Always As always my experience with Luther Nissan was outstanding. In for the regular checkup, things were handled professionally and quickly. I would ne As always my experience with Luther Nissan was outstanding. In for the regular checkup, things were handled professionally and quickly. I would never take my Juke anywhere else. The service is always exceptional, More

I had my oil changed today, the service was friendly as alwa Jason did an awesome job getting me checked in & out for my oil change today, my car was clean out & I got a free carwash. The service was friendly as Jason did an awesome job getting me checked in & out for my oil change today, my car was clean out & I got a free carwash. The service was friendly as always. Thank you for the great & fast work. More

service Adam did an excellent job and work was done in timely manner. I had oil change, changed windshield wipers, and also had my air filter changed Adam did an excellent job and work was done in timely manner. I had oil change, changed windshield wipers, and also had my air filter changed More

Another great visit!! I went in expecting to drop my car off and leave it for an oil change and part recall, expecting that it would take several hours. Instead, I was gre I went in expecting to drop my car off and leave it for an oil change and part recall, expecting that it would take several hours. Instead, I was greeted at the door by Adam who told me he had service guys waiting to work on my car and that it would take only an hour or less. So rather than leave and come back I waited for my car and was out of there in less than an hour!! I've never had a bad experience at Luther! Guess that's why my husband and I have leased seven vehicles from there!! Karla Spannbauer More

Another Superior Visit I had to have some recall work and had an 8am appointment and Adam met me as soom as I pulled in with his usual smile and handshake. I was early and h I had to have some recall work and had an 8am appointment and Adam met me as soom as I pulled in with his usual smile and handshake. I was early and he said no problem and the work was done in 15-20 minutes as Adam promised! Like I said, another Superior visit. More

Quality when it counts! Another great experience. I was late for my appointment and they were nice enough to still fit me in. I needed an oil change and some serious brake w Another great experience. I was late for my appointment and they were nice enough to still fit me in. I needed an oil change and some serious brake work. That was enough to get me sent over to Greg's team after talking to Nik. A strange thing happened while talking to Nik. I was explaining how my interior lights weren't working going on when I opened my door or turned the engine off. That's when it happened, Greg jumped off his chair and threw a couple of switches in my car and the light problem was fixed. What was amazing is that I never had seen Greg jump off his chair before especially for me. Much as I enjoy watching tv at the dealership, a young man by the name of Alek gave me a ride home which allowed me to get some outside work done at home. Later not to waste the experience of finding my house he came back to pick me up which was greatly appreciated as I had no ride back for over an hour on my own. The brake work only cost me one arm and one leg. I was expecting two arms and one leg. Hard to say much about the oil change other than I was overdue. Lastly I was having trouble with my front license plate getting bent from a local car wash. I had one of the dealership frames added last year and even that got broke off. So I asked if I could get a new one and Alek once again sprung into action. The two screws proved to be a bit of a challenge so a seasoned mechanic by the name of Troy gave assistance. Suddenly this turned into a project and whole license plate frame had to be removed and worked on back in the shop of course. Ah yes how well I know projects like that at home. The bottom line was everyone provided excellent service and quality work. Yes I know this is a little long, but I like these guys. More