Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,569 Reviews of Luther Kia of Inver Grove - Service Center
Excellent service When I got there everyone was super friendly and helpful. I got in and out, I went there for an oil change a few times and so far I have not had any When I got there everyone was super friendly and helpful. I got in and out, I went there for an oil change a few times and so far I have not had any problems or issues. I get a great experience every time. More
Great service! We have been coming for service for over 7 years and have never been disappointed! Everyone is always helpful and courteous! We will always come back! We have been coming for service for over 7 years and have never been disappointed! Everyone is always helpful and courteous! We will always come back! Our service advisor is Adam Bistodeau and he has been fantastic to work with because of his honesty and he represents Nissan and our interests 100 percent! Bob Reid More
Oil change.. Tire rotation... Filters. I've been up Luther Kia a few times and they have always very courteous. Today I met Nic Novotny. He is by far the best person I have dealt with. Good I've been up Luther Kia a few times and they have always very courteous. Today I met Nic Novotny. He is by far the best person I have dealt with. Good job Nic! More
Respectful and Efficient I took my Nissan Altima in for two recalls and I also asked that fluid levels be checked. Service was professional and respectful. I was very please I took my Nissan Altima in for two recalls and I also asked that fluid levels be checked. Service was professional and respectful. I was very pleased to be given a complimentary ride home and back so I didn't have to sit and wait for the work to be done. More
Adam/Service Dept. Fast, easy, efficient. Wow. Thank you, IGH Kia Service Department. You had our car ready and repaired under an hour. We will be back! Best service we Fast, easy, efficient. Wow. Thank you, IGH Kia Service Department. You had our car ready and repaired under an hour. We will be back! Best service we have received anywhere in a long time. More
Oil Change, but no car wash this time - Disappointed I had a standard oil change and I appreciate that they don't push you to buy a lot of extra services like a lot of places do. I was disappointed that I had a standard oil change and I appreciate that they don't push you to buy a lot of extra services like a lot of places do. I was disappointed that I didn't get a car wash this time. I didn't realize it till after I'd paid, or I would have asked why. I've taken it there for oil changes for almost 4 years and this is the first time I didn't get a car wash. Not sure if they have cut this service, but I was disappointed. More
Recall Service & Oil Change Adam took care of everything right from the start, including making sure that future service reflects what the original appointment was scheduled for Adam took care of everything right from the start, including making sure that future service reflects what the original appointment was scheduled for (synthetic oil change vs. standard oil change). More
Great place to buy and maintain your vehicle Very attentive staff. Great place to purchase and maintain your vehicle. I have had many doubts about the quality of work performed at other shops. Very attentive staff. Great place to purchase and maintain your vehicle. I have had many doubts about the quality of work performed at other shops. When i bring my vehicle here i am confident it is getting the best work possible. More
tire light came on I was on my way home from work and I noticed the "tire light" was on; so I stopped in at the service department to have them check it out. Yes one ti I was on my way home from work and I noticed the "tire light" was on; so I stopped in at the service department to have them check it out. Yes one tire was down to 20 pounds of air, I had a nail in the tire. I had it plugged and was on my way within 1/2 hour. I was treated with respect and friendship as usual. More
Good service rep - car cleaning blows My service representative is always on point (Adam), that is for sure. Other than that, it feels like everyone else around the dealership is operatin My service representative is always on point (Adam), that is for sure. Other than that, it feels like everyone else around the dealership is operating with a sub-par mental capacity. One of the mechanic staff literally tried to evaluate my center console issue with a piece of Domino's pizza in his hand. FYI, I don't want your greasy pizza eating hands to touch my vehicle -- EVER! Thank goodness Adam is so attentive, he interjected in the mexhanic's evaluation of my center console - preventing the pizza grease from getting all over the inside of my 2016 KIA Sorento. Long story short, Adam is always great, most everyone else at the dealership could take a lesson from him in how to handle customer service. That is all. Peace and love, peace and love. More