Luther Kia of Inver Grove - Service Center

Awesome I bought my 2012 Nissan rouge about 6 weeks ago and from the very moment I drive into there lot the customer service was exceptional then I went in fo I bought my 2012 Nissan rouge about 6 weeks ago and from the very moment I drive into there lot the customer service was exceptional then I went in for my first oil change today and again exceptional! The way they talk to you is wonderful...kind..caring..I am so glad I found this place and hope they continue this kind of customer service forever :) thank you!! More

Great service, got me in asap, fixed all problems! Fixed and checked everything I asked for in a timely manner, great service! I'll definitely be back! I recommend this location for any service you are Fixed and checked everything I asked for in a timely manner, great service! I'll definitely be back! I recommend this location for any service you are in search for! Very good experience! More

Adam was so friendly! I was very happy with the ease of using the service center at the Luther kia of IGH! I was able to use a loaner car and that made the situation non-in I was very happy with the ease of using the service center at the Luther kia of IGH! I was able to use a loaner car and that made the situation non-inconveniencing. More

Excellent service! Fast, courteous, thorough. Dave Boogren and his staff provided fast and needed service in record time. I came prepared to wait two hours, and left in 45 minutes, and confident t Dave Boogren and his staff provided fast and needed service in record time. I came prepared to wait two hours, and left in 45 minutes, and confident that everything needed was done. In addition to my first routine service there was a required recall service on the hood latch. Glad to leave confident in the service on my 2015 Altima. It's a great car, and I expect great service - and got it. Thanks Luther Nissan! More

Great Service From the purchase of my used car to several general maintenance trips, all has been very well! I will definitely keep coming back! Thank you! From the purchase of my used car to several general maintenance trips, all has been very well! I will definitely keep coming back! Thank you! More

First rate customer service. I went in for an oil change and recall. I was told it could be as long as 2 hours , It took one hour! Wow! I went in for an oil change and recall. I was told it could be as long as 2 hours , It took one hour! Wow! More

Car service This is the first time at Luther nissan. Adam and crew did a great job of providing a good customer experience . He explained me the technical detail This is the first time at Luther nissan. Adam and crew did a great job of providing a good customer experience . He explained me the technical details of the part replaced and other useful tips for car maintenance More

Awful experience Fleet Farm broke the key off with the lugnut trying to get them off as I need new tires. They said to go to the dealer so they can take them off and e Fleet Farm broke the key off with the lugnut trying to get them off as I need new tires. They said to go to the dealer so they can take them off and exchange them. Had an appt this morning and said their master set broke on them and wanted to charge over $100 to have them air hammered off. These are Kia's lug nuts that were put on. The guy himself said this happens often yet I am to pay their labor for removing them just so I can get tires put on? It's ridiculous and will not ever come back here. Can't believe they can get away with doing this to people. More

Great Experiences I purchased my vehicle from this dealership last summer and have been back twice for my oil changes. Mike in Sales and Brian in Finance were great to I purchased my vehicle from this dealership last summer and have been back twice for my oil changes. Mike in Sales and Brian in Finance were great to work with. The service department is quick and professional. I love that I can schedule my service on-line, too. I would recommend this dealership to anyone and have recommended them! More

I miss Scott The quality of the work was great. The timeliness was poor. I made John aware that I needed my car back by Friday at noon/1 p.m. When I called at 1 The quality of the work was great. The timeliness was poor. I made John aware that I needed my car back by Friday at noon/1 p.m. When I called at 1:45, he made me feel as though I was being unreasonable for asking for my car back. Thanks to the delay, I had to post-pone my 5 hr drive by about 3.5 hours and had to rearrange my schedule - I didn't get to my destination until midnight!! If I had known this, I would have not had the work done. However, I can understand the delays - sometimes they just happen, it's John's handling of the situation that almost cost Luther a customer. The previous time I had work done, I had Scott. He was great! I miss Scott!!! More