Luther Kia of Inver Grove - Service Center

oil change, recall, and warranty work First class service once again! Very friendly and knowledgeable staff that are always ready to help! From the first phone call to set up my appoint First class service once again! Very friendly and knowledgeable staff that are always ready to help! From the first phone call to set up my appointment to the paying for and picking up of my car, I couldn't ask for any better service! More

Service visit excellent Took my new nissan in because it was making a rattling noise. The service team quickly resolved the issue. When I dropped the car off I was met right Took my new nissan in because it was making a rattling noise. The service team quickly resolved the issue. When I dropped the car off I was met right away by Scott who got me all set up and quickly on my way. Great job! Thank you. More

Fantastic! They are always helpful with the repairs that I have had. They are friendly and honest. They checked with my extended warranty policy provider to addr They are always helpful with the repairs that I have had. They are friendly and honest. They checked with my extended warranty policy provider to address the claim. I did not need to be involved which really alleviated the extra work. Plus, they didn't even charge me for the rental car that I had for 4 days. The only complaint is that this dealership is EXTREMELY busy and it can sometimes take weeks to month to schedule a time to get your care checked out. it is hard to wait that long when sudden, urgent care repair needs come up. But, their work is exceptional and i have never had a bad experience at this dealership. I bought my used 2010 Kia Rio through the dealership and have had a few factory/ extended warranty problems which the dealership took care of no problem. JP Liesenfeld sold me my car and was a fantastic sales man, laid back, knowledgeable and just made it a very all around comfortable experience. Definitely recommend for repairs or if in need of a new car. More

First oil change First experience since our purchase and it was 5 stars. Just like when we bought our vehicle. I would recommend this dealership to anyone looking for First experience since our purchase and it was 5 stars. Just like when we bought our vehicle. I would recommend this dealership to anyone looking for a vehicle. More

Great service, friendly atmosphere. Always friendly service, never push additional service but will advise of any needs. Always fresh coffee while waiting in clean waiting area. Defini Always friendly service, never push additional service but will advise of any needs. Always fresh coffee while waiting in clean waiting area. Definitely will have return visits even though many service centers closer to my residence. More

Fast and efficient! I had an unexpected dead battery situation but was able to get my car jumped in order to drive to Luther Nissan for an unscheduled service appointment I had an unexpected dead battery situation but was able to get my car jumped in order to drive to Luther Nissan for an unscheduled service appointment. I was in a time crunch and had a work appointment to get to in a relatively short period of time. The service dept. got me in right away, did a quick diagnostic, charged me only for what was necessary and had me out and on my way sooner than expected. I made it to my work appointment ahead of schedule thanks to the quick work of Scott and the service dept. What could have been a frustrating day was dealt with quickly and professionally so my dead battery turned out to be a minor blip in my day - Thanks guys! More

Lionel was great! My vehicle really needed an oil change ( I was a bit negligent on this...been super busy) and the earliest I could get in was 2 weeks later. I called My vehicle really needed an oil change ( I was a bit negligent on this...been super busy) and the earliest I could get in was 2 weeks later. I called the service department directly and Lionel said to bring it in the next night...he fit me in, they changed the oil/rotated tires, replaced my windshield wipers and washed it. These guys are great. This dealership is top notch. I love my Juke also! Thanks for great service and a nice waiting area. I appreciate all of it. I recommend in a heartbeat! More

oil change things went ok-work was satisfactory and done on time-service people were friendly and informative the place was busy that bodes well for the dealers things went ok-work was satisfactory and done on time-service people were friendly and informative the place was busy that bodes well for the dealership More

Warranty work on rear driver side bumper Very professional experience and went the extra mile to fix our bumper! I would definately recommend nissan to all friends and family. We have bought Very professional experience and went the extra mile to fix our bumper! I would definately recommend nissan to all friends and family. We have bought nissan the last 3 vehicles we've owned More

Adam & Mary were excellent! I just wanted to say I'm very pleased with the service center! Adam was great checking in, even got me a ride to go get some lunch. Upon returning Mar I just wanted to say I'm very pleased with the service center! Adam was great checking in, even got me a ride to go get some lunch. Upon returning Mary was very friendly and even told me how to get the dog hair removed after dog sitting for a month for my parents. She also explained that I had a nail in my tire and they patched it, but to keep an eye on it. She didn't try to sell me a new tire where other service centers may have. Thanks again! More