Luther Kia of Inver Grove - Service Center

The best experience on customer service ever! Thanks to Adam Bistodeau I had a smooth transition when I dropped my car in the morning. Then he called me to let me know my car was ready. Adam made Thanks to Adam Bistodeau I had a smooth transition when I dropped my car in the morning. Then he called me to let me know my car was ready. Adam made me feel at all times that I was the most important person at the dealer this morning! Thank you Adam you made my day! Thanks to your attention my day was great. Is amazing how a special attention from a special person can make you feel like a million bucks!! Thank you ADAM!! Keep up the extreme good work! More

Service while traveling Just two hours before I was leaving on an international trip my Murano broke down and needed to be towed for repair and service. Before leaving I was Just two hours before I was leaving on an international trip my Murano broke down and needed to be towed for repair and service. Before leaving I was able to arrange for service at Luther and While I was traveling Adam and the maintenance crew diagnosed the problem and other items that were in need of attention. They went out of their way to communicate what they found and explain my options --- even though I had on and off again phone service and was hard to get ahold of. The car was ready when I got home and their flexibility and trustworthiness saved me from having to change my trip plans. I always go to Luther for service and will continue to do so More

A great job, again! I had a problem with one of the folding seats in my SORENTO, being stuck in the 'down' position. Scott Nemitz (Service Advisor) has been handling my s I had a problem with one of the folding seats in my SORENTO, being stuck in the 'down' position. Scott Nemitz (Service Advisor) has been handling my service needs since "Day One", and his team diagnosed the problem, ordered the part, and scheduled my service appointment to meet my timeline. They had it fixed in half the time they had estimated, washed my car, and had me back on the road with time to spare. Scott always tends to any issues I have (and, there haven't been many) with a personal touch. I can honestly say that, I have never had a service department respond with such professionalism. They take care of "me" and my vehicle. More

First Oil-change is always exciting! Thanks to Adam Bistodeau & Wilbert P. my experience went wonderful. I appreciate everyone being so nice and stayed right on time! See you in 3,000 m Thanks to Adam Bistodeau & Wilbert P. my experience went wonderful. I appreciate everyone being so nice and stayed right on time! See you in 3,000 miles! A. McElmury 2014 KIA Optima More

Great Service! The service I received from Luther was great! Mary Cerecedes was very courteous, timely, and helpful. She was very knowledgeable and professional in The service I received from Luther was great! Mary Cerecedes was very courteous, timely, and helpful. She was very knowledgeable and professional in explaining everything to me. Thank you! More

Superb customer service!! From the time we bought our Nissan Quest two years ago through every oil change and every service appointment, everyone at Luther Nissan - IGH have b From the time we bought our Nissan Quest two years ago through every oil change and every service appointment, everyone at Luther Nissan - IGH have been friendly and helpful - top notch from start to finish. But, I must mention one person in particular - Adam Bistodeau is a standout! I cannot say enough good things about him. He has taken the time to get to know us -- remembering small details from previous times we've chatted when in for service. This kind of personable customer service shows he values our business and we are not just another customer coming through the door. And, as a "car rookie" (meaning I'd rather leave car maintenance to my husband), Adam has always been patient and never pushy with me completely putting me at ease. We bought Nissans because of their quality and value -- we've continue to given Nissan Luther our business because of the quality of their personnel from sales to service! More

Adam rocks! Adam and Scott were great at my recent visit. My 2013 Murano need a few touchups, they got it done with no hassle. Big Luke kept me company while I Adam and Scott were great at my recent visit. My 2013 Murano need a few touchups, they got it done with no hassle. Big Luke kept me company while I waited. Recommended. More

A happy customer The service I received from everyone involved was timely, professional, and extremely curteous. Thank you Luther Nissan Kia! I would definitely recomm The service I received from everyone involved was timely, professional, and extremely curteous. Thank you Luther Nissan Kia! I would definitely recommend going there for service. More

Could Not Be Happier! We came in to have our Murano serviced and left with the Murano and a Nissan Frontier truck! All the people we worked with were professional, friendl We came in to have our Murano serviced and left with the Murano and a Nissan Frontier truck! All the people we worked with were professional, friendly and courteous! They all went out of their way to accommodate us. We love working with the staff at Luther Nissan and will always come back for service and purchase of any future new vehicles!! More

ALWAYS Awesome! We came in on 8/18/14 for a scheduled oil change for my 2012 Nissan Altima and left there with a brand new 2014 Nissan Rogue and a Previously Owned 20 We came in on 8/18/14 for a scheduled oil change for my 2012 Nissan Altima and left there with a brand new 2014 Nissan Rogue and a Previously Owned 2010 Chevy Malibu. We are so happy with our new lease and car purchase! I met Igor about 4 months ago and when I walked into the show room, he headed towards me, he remembered me!!! That made me feel really special! Igor was such a great sales rep, very patient and not at all pushy, I so appreciated that... and Jamie was pure joy to deal with. We've been customers since 2004 and have never had a bad experience. I give the associates a perfect 10! And, I'd be remiss if I didn't mention Adam who when I pulled into the service department greeted me with "Hey Dhona, long time no see, how are you doing?" that made my entire day! He knew me! Well done Luther Nissan, well done! A+++ More