Luther Kia of Inver Grove - Service Center

Appt was at 2:00 for oil change and they had my car done and washed within twenty minutes. Everyone was very friendly and full of smiles. and washed within twenty minutes. Everyone was very friendly and full of smiles. More

Great service as usual. Explains procedures and what needs to be done in a way non car people feel comfortible with. Was not happy that this car needed so much service as things that should last longer needs to be done in a way non car people feel comfortible with. Was not happy that this car needed so much service as things that should last longer have not, but I am glad that when I do need service I deal with these guys. They used to wash the car when finished. I miss that. It was a nice gesture especially after spending so much money on repairs. Great experience like always though. More

Great customer service and everyone was extremely friendly. I received timely updates on the status of my repair and the loaner car was excellent. I will definitely return for more service and sale friendly. I received timely updates on the status of my repair and the loaner car was excellent. I will definitely return for more service and sales. More

I absolutely love coming to this dealership. The staff is always energetic and extremely helpful. The service is outstanding! I do not get any service work done anywhere else! always energetic and extremely helpful. The service is outstanding! I do not get any service work done anywhere else! More

I needed to get my 2012 Kia Sorrento serviced prior to a long trip and to have a multipoint inspection done. I did not have an appointment but, Eric was able to get me in and out in about 35 minutes. As u long trip and to have a multipoint inspection done. I did not have an appointment but, Eric was able to get me in and out in about 35 minutes. As usual, my vehicle was washed and ready to go. Keep up the good work! Regards, Jay More

They are always informative, explaining what and why and alternatives, never any hidden costs or agendas. They are incredibly efficient and fast and I have never in 7 years had a reason to go or call back alternatives, never any hidden costs or agendas. They are incredibly efficient and fast and I have never in 7 years had a reason to go or call back for anything. More

I have been to Luther Nissan service department well over 12 times and I have NEVER had a bad experience. They are excellent at taking care of their customer. They are not the cheapest when it comes to thei 12 times and I have NEVER had a bad experience. They are excellent at taking care of their customer. They are not the cheapest when it comes to their service work. (but then what dealership is)They are competitive however. I have bought 2 vehicles from them and each one has been a great experience. If I had any complaint it would be that the dealership must be doing something right because they are running out of room in their exsisting facility and they really need to expand their operations. (no room to park a car) I guess this is a good problem? M. Dempsey More

Adam ias a very freindly and knowlegable, Service tech. He is respectful of the customer requests. He makes fact based suggestions but does not pressure customers, when the customer has decieded to forgo t He is respectful of the customer requests. He makes fact based suggestions but does not pressure customers, when the customer has decieded to forgo the service suggestions. More

You are the greatest! I came in, without an appointment, with a broken exterior rear-view mirror. It was fixed and I was on my way to work in less than an hour! What a relief! with a broken exterior rear-view mirror. It was fixed and I was on my way to work in less than an hour! What a relief! More

When we purchased our Nissan Murano, THEY found that it had a problem (We had no idea)with the sun shade. We came from Iowa, so they did the work at our convenience, and gave us a loaner car. Warranty work had a problem (We had no idea)with the sun shade. We came from Iowa, so they did the work at our convenience, and gave us a loaner car. Warranty work, so cost was not an issue. More