Luther Kia of Inver Grove - Service Center

All service people I have dealt with in the five years since I bought my Nissan here have been friendly, helpful, and competent. In this instance, my check engine light had come on just before I was due since I bought my Nissan here have been friendly, helpful, and competent. In this instance, my check engine light had come on just before I was due for an oil change. Adam noted the mileage on the car, 38842, and that my warranty expired at 39000 miles. So whatever they found would be covered. This was unexpected and welcome news. Another 158 miles on that odometer, and my bill would have been over $500 more. As it was, I paid for the oil change, new wipers, and the $50 deductible for the warranty repair. They had the part but would need more time to install it and then reprogram the computer. Therefore they lent me a car overnight so I wouldn't be stuck there for hours. I have had all the servicing on my car done at the dealership because I have been so well treated since purchasing my car there. More

Good scheduling - reviewed job description and met price points and timeline for completion. Called with information about the repairs in advance of completing the repairs. points and timeline for completion. Called with information about the repairs in advance of completing the repairs. More

I had free oil change sent to me from LutherNissan of IGH,mn.Made an appointment for the 26th of Julyfor ten am, drop the car off a nine am, got back about 10:10am and the car was sitting Andall ready to IGH,mn.Made an appointment for the 26th of Julyfor ten am, drop the car off a nine am, got back about 10:10am and the car was sitting Andall ready to go, car wash included. Friendly service people,especially Karen.the otherpersonwasjust as nice, but. I forgot his name. Thank You Joe T More

Adam is amazing! I'm going to recommend all my friends to buy their cars from this dealer! The customer service is amazing Adam was great! He called me when he said he would. He was super nice when I pulled buy their cars from this dealer! The customer service is amazing Adam was great! He called me when he said he would. He was super nice when I pulled in to get my car services for the first time. Adam is an asset to your company and I'm happy to have done business with this dealer! More

Sue went the extra mile not as a sales lady but as someone who truly cared about me and my needs and made a dealfor me that was better than I could,have even asked for.Every one else at the dealer ha someone who truly cared about me and my needs and made a dealfor me that was better than I could,have even asked for.Every one else at the dealer has been nothing but great and very very helpful in every aspect of my purchase and afterwards as well.Buying a new or used Nissan,give Sue W . a call or Luther Nissan, Kia the chance.I am confident they can do you right.I am nowa lifetime customer. More

GREAT EXPERIENCE MAINLY BECAUSE OF THE WAY I WAS TREATED--MIKE WAGNER IS A BIG ASSET TO LUTHER KIA. HE LISTENED TO MY CONCERNS AND ADDRESSED EACH ONE TO MY SATISFACTION. TREATED--MIKE WAGNER IS A BIG ASSET TO LUTHER KIA. HE LISTENED TO MY CONCERNS AND ADDRESSED EACH ONE TO MY SATISFACTION. More

Fast oil changes. Friendly service. Willingness to help Fast oil changes. Friendly service. Willingness to help with any car issues. The price is competitive and affordable. Overall my experience was grea Fast oil changes. Friendly service. Willingness to help with any car issues. The price is competitive and affordable. Overall my experience was great. Id recommend anyone to get there car serviced at this dealership, even if they didnt purchase a car through this dealership. More

for most part it is a really good place to buing a car and service they are freindly and really nice to you so i would tell anyone to go there and service they are freindly and really nice to you so i would tell anyone to go there More

I have has my Kia Sorento fixed at Luther Nissan Kia 3 times for the same problem. The 1st 2 times they fixed it the same part failed before 1 year. The last time they fixed the same problem again they no times for the same problem. The 1st 2 times they fixed it the same part failed before 1 year. The last time they fixed the same problem again they not only forgot to hook up the vacuum line for the 4wd but then the same part failed after 3 days. I go back there because the seal is leaking oil and then they tell me it will cost over 1900 dollars to repair. I just paid them 756 dollars 3 days prior. Then when I complain about their mechanics not being able to properly repair the problem the dealership manager blames it on me. More

Every person I came into contact with showed examplery customer service, from the mechanics to the office personnel to the managers. Everyone greeted me and made sure I didn't have any lingering questions customer service, from the mechanics to the office personnel to the managers. Everyone greeted me and made sure I didn't have any lingering questions or concerns. They offered suggestions and overall made me feel extremely valued. Plus I absolutely love that they have a $19.95 oil change coupon on their website regularly. More