Luther Kia of Inver Grove - Service Center

Poor customer service in shop. Not once but numerous times on visits. Informed them of an oil leak on brand new Telluride. Twice they told me everything was fine. Took it to a diff Not once but numerous times on visits. Informed them of an oil leak on brand new Telluride. Twice they told me everything was fine. Took it to a different shop and they showed me the oil pan was leaking and the gasket was bad. Took it back to dealership and then they finally fixed it. Dealership originally said it would be 2 months before they could get it in the shop. They said a manager would call me and didn’t hear anything for a week so I called back. Would never recommend this dealership and won’t return to purchase another vehicle. More

Very courteous and fast. timing Easy to schedule and reschedule. The waiting room has a nice set up and great coffee. timing Easy to schedule and reschedule. The waiting room has a nice set up and great coffee. More

Great service. Very good communication during the service. Great waiting area. Highly recommend this place. Very good communication during the service. Great waiting area. Highly recommend this place. More

Everything was good and convincing, but too expensive. Awaiting time was not so long. All details were clear explained Awaiting time was not so long. All details were clear explained More

always good they don’t tell you what you don’t need they tell you what you need they tell you what you need More

Best service is back after old timer have gone. Very good work Thanks P.S. You still have srson left in Service dept picture. Hard to reach Service Advisor by phone. Very good work Thanks P.S. You still have srson left in Service dept picture. Hard to reach Service Advisor by phone. More

When we get our Kia serviced there the service is absolutely amazing! Fast and friendly service. absolutely amazing! Fast and friendly service. More

Luther Nissan Kia was pleasant to work with. The waiting time was long but non the less did a great job. Thank you for fixing our families car. The waiting time was long but non the less did a great job. Thank you for fixing our families car. More

Alec was very helpful and polite. He explained explained what was done to my vehicle and what would to be done at a next visit. He explained explained what was done to my vehicle and what would to be done at a next visit. More

I appreciate the friendly attitudes of the employees. . Estimates of work time are usually accurate . Estimates of work time are usually accurate More