Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,569 Reviews of Luther Kia of Inver Grove - Service Center
I made my appointment 6 weeks prior. They were aware of my after market remote start. When I got there for my appointment I was told they could not do the anti-theft software upgrade bec They were aware of my after market remote start. When I got there for my appointment I was told they could not do the anti-theft software upgrade because of it. I had my other Kia done somewhere else last week. I still needed a new key. I had a quote for that, thankfully! They tried to overcharge me for it. Super disappointed in the customer service! I did get the key that seems to work so I rated it fair. More
I was very disappointed by the service I received. They repeatedly failed to return my calls, didn't update me on the status of the repairs and ultimately were not able to fix the problem. They repeatedly failed to return my calls, didn't update me on the status of the repairs and ultimately were not able to fix the problem. More
I was happy with the service, but sadly they did not fix it correct my problem that's the whole reason I come through dealership for them to figure out the problem because they make the car it correct my problem that's the whole reason I come through dealership for them to figure out the problem because they make the car More
Absolutely a pleasure, every time I am in for service they greet me by name and make me feel welcome. Professional service! The dealership is a little small and cramped but being a Luther shop, will prob they greet me by name and make me feel welcome. Professional service! The dealership is a little small and cramped but being a Luther shop, will probably get an upgrade soon. More