Luther Kia of Inver Grove - Service Center

when I made the appointment, I told him exactly what I wanted. Dropped my car off and wrote on the paper what needed to be done. They didn’t do anything I asked for. Came up with another issue that was ne wanted. Dropped my car off and wrote on the paper what needed to be done. They didn’t do anything I asked for. Came up with another issue that was never discussed. Said I need an alignment but then put in the notes that I declined that service. I didn’t hear a word about that. I couldn’t get a hold of anybody and never got a return phone call. I asked for a 24,000 mile service. They never did it and then asked if I wanted it done. They quoted me $670 and then I questioned it and then the price dropped to like $560. Told me I need spark plugs. At 23,000 miles? They came back and said they did a 3000 mile service. Why? I dropped the car off Monday night and said screw it, I’ll go get the car and go somewhere else. More

The experience was Quick and thorough. When entered the service area, the personnel was friendly. When entered the service area, the personnel was friendly. More

Highly professional, helpful, provided some valuable advise, the time of service was as promised, overall nice experience advise, the time of service was as promised, overall nice experience More

They are always so nice and helpful at this dealership. I definitely will be going back for next vehicle. I definitely will be going back for next vehicle. More

Always great service! Walk around was texted to my phone as I waited and car returned freshly washed. Happy to drive 30 minutes to Luther instead of 5 minutes to nearest Walk around was texted to my phone as I waited and car returned freshly washed. Happy to drive 30 minutes to Luther instead of 5 minutes to nearest dealer. More

Service started on time, and car was ready when promised. Car was washed when returned. Car was washed when returned. More

Great service. Covered everything I needed in a new car. Brandon Casey detailed what was done and got my car fully reviewed in the short timed I waited. Covered everything I needed in a new car. Brandon Casey detailed what was done and got my car fully reviewed in the short timed I waited. More

Great service and communication. Easy to know where things are at in the process and a quick service! Easy to know where things are at in the process and a quick service! More

service department was great and on time service very friendly staff very knowin about product friendly staff very knowin about product More

Luther has always been a pleasure to work with. I trust the service provided. Bought and serviced my last two cars here. I trust the service provided. Bought and serviced my last two cars here. More