Luther Kia of Inver Grove - Service Center

Colin in the service department is always professional, thorough, and cheerful! I always receive great service from the team at Luther Nissan Kia! thorough, and cheerful! I always receive great service from the team at Luther Nissan Kia! More

Awesome Service! had a factory recall item replaced and a diagnostic check on my radio/entertainment center. Colin was fantastic with the out come of the test! Thanks Colin! diagnostic check on my radio/entertainment center. Colin was fantastic with the out come of the test! Thanks Colin! More

Staff is always friendly, helpful, and knowledgeable! Never had a bad experience with Luther Nissan. Thank you! Never had a bad experience with Luther Nissan. Thank you! More

I’ve only dealt with the service department. It has always diagnosed my car issues correctly with a friendly attitude. And the work has been spot-on. I highly recommend this dealer. always diagnosed my car issues correctly with a friendly attitude. And the work has been spot-on. I highly recommend this dealer. More

Gregg at Luther in IGH listened to my issues, and worked with Nissan to get a part repaired and paid for by Nissan. I'm so grateful for his time. This part was probably broken when I bought the vehicle, b with Nissan to get a part repaired and paid for by Nissan. I'm so grateful for his time. This part was probably broken when I bought the vehicle, but because it was intermittent, the problem wasn't determined until after the 30 day warranty. Gregg went out of his way to help me with this issue. More

We bought total of 5 cars in this dealership but got bad experience with service front desk reps. The phone that connects to service department will ask you to wait and have waited more than 15 minutes and experience with service front desk reps. The phone that connects to service department will ask you to wait and have waited more than 15 minutes and maybe 10 times, in one day. Reason they told me, "Short Staff". Why don't they put it online, or part of the phone answering machine message that they are short staff, we will always understand it. But no, service reps don't know what "empathy" is and did not even show compassion to the situation, is bad! The saleman was even involved in this but didn't help, also. More

First time here for some recall work. Efficient and friendly run business! Good job done by all. friendly run business! Good job done by all. More

Great service - prompt, accommodating, friendly and well done. I’m so happy with my experience here! Great impression left with my first visit to Luther! done. I’m so happy with my experience here! Great impression left with my first visit to Luther! More

Honest feedback about my car needs is very important to me I want to feel I am doing what is needed but not getting taken advantage of because dealer wants to make money.... Honesty will keep your customer me I want to feel I am doing what is needed but not getting taken advantage of because dealer wants to make money.... Honesty will keep your customers coming back for service and or car purchase...... More

The dealership staff knew what was needed had the parts and worked within my budget to get the work done and worked within my budget to get the work done More