Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,580 Reviews of Luther Kia of Inver Grove - Service Center
They deleted all their bad Facebook reviews. A practice of dishonesty. I had a door handle go out because of a defective part. They said it was “out of warranty” but no could open a case. Then they found a of dishonesty. I had a door handle go out because of a defective part. They said it was “out of warranty” but no could open a case. Then they found all of this other work. What should have been free costed like $1100 bucks with all the stuff they found on a two year old car. Also, they gave me a dirty loaner. They are horrible. Stay away. More
Amazing customer service, thank you !!The staff always Amazing customer service, thank you !! The staff always exceeds my expectations, Fast, friendly, polite. I refer all my friends and family. I appre Amazing customer service, thank you !! The staff always exceeds my expectations, Fast, friendly, polite. I refer all my friends and family. I appreciate everything you do!! More
Always cordial. Helpful. Taking care of my burnt out driver side headlight. Efficient. Just about anytime is open for business and I can get right in. Thank you. driver side headlight. Efficient. Just about anytime is open for business and I can get right in. Thank you. More
They quickly found the problem, fixed it and I was out the door. Ken was very professional and easy to work with. He informed me of the problem went over what needed to be done and how much it would cos the door. Ken was very professional and easy to work with. He informed me of the problem went over what needed to be done and how much it would cost (which was very reasonable). I have always brought my car here since I bought it new from the dealership for the oil changes and regular schedule maintenance and I have always been pleased with the service. More
My transmission was slipping and sometimes very hard so I brought it down to see if it requires a new transmission. Ken said that they would put in some new computer software to see if it would cure the prob brought it down to see if it requires a new transmission. Ken said that they would put in some new computer software to see if it would cure the problem. The software seems to be working, because it hasn't jerked one time since I left your shop. Thanks for the great service. More
Very pleasant experience. Made my appointment online and knew exactly what was going to be done. Ken Graf was very polite and reviewed the work to be done and the cost. I was going to ask for a car wash but knew exactly what was going to be done. Ken Graf was very polite and reviewed the work to be done and the cost. I was going to ask for a car wash but Ken beat me to the question! We bought the Sorento at Elk River KIA because they are a great dealer too. However we live in St. Paul and decided to give Luther a try. We WILL be back! More
I was a little early for my appointment but they signed me in happily. They told me it would be 1 to 1 1/2 hours. I took a 50 minute walk and when I came back my car was ready in 5 minutes. They did 2 reca me in happily. They told me it would be 1 to 1 1/2 hours. I took a 50 minute walk and when I came back my car was ready in 5 minutes. They did 2 recalls and an oil change and charged me 5 dollars for the oil change. Everyone was very pleasant and I was in and out in an hour. More
It's always a pleasure to take my car here for maintenance. They are super nice, polite, and speedy! And they wash my car! I love my niro. maintenance. They are super nice, polite, and speedy! And they wash my car! I love my niro. More
The staff at Luther are top notch. Very professional and courteous. Great overall dealership 😀. The service department is very well run and organized! Very efficient courteous. Great overall dealership 😀. The service department is very well run and organized! Very efficient More
Just had the Murano in for oil change and check they always throw in the car wash which is a much appreciated touch. It was easy to make an appointment wax in and out as quickly as could be right on tim always throw in the car wash which is a much appreciated touch. It was easy to make an appointment wax in and out as quickly as could be right on time. People were all friendly, courteous and accommodating. I will be back. More