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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,580 Reviews

2,580 Reviews of Luther Kia of Inver Grove - Service Center

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April 23, 2021

They deleted all their bad Facebook reviews. A practice of dishonesty. I had a door handle go out because of a defective part. They said it was “out of warranty” but no could open a case. Then they found a More

by gio86usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Brink
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Amazing customer service, thank you !!The staff always Amazing customer service, thank you !! The staff always exceeds my expectations, Fast, friendly, polite. I refer all my friends and family. I appre More

by coldputter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Tobin
April 09, 2021

Always cordial. Helpful. Taking care of my burnt out driver side headlight. Efficient. Just about anytime is open for business and I can get right in. Thank you. More

by susieqanne5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Tobin
March 31, 2021

They quickly found the problem, fixed it and I was out the door. Ken was very professional and easy to work with. He informed me of the problem went over what needed to be done and how much it would cos More

by antonio.elizondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

My transmission was slipping and sometimes very hard so I brought it down to see if it requires a new transmission. Ken said that they would put in some new computer software to see if it would cure the prob More

by orice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Very pleasant experience. Made my appointment online and knew exactly what was going to be done. Ken Graf was very polite and reviewed the work to be done and the cost. I was going to ask for a car wash but More

by Geo B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

I was a little early for my appointment but they signed me in happily. They told me it would be 1 to 1 1/2 hours. I took a 50 minute walk and when I came back my car was ready in 5 minutes. They did 2 reca More

by grangerkopesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger
March 17, 2021

It's always a pleasure to take my car here for maintenance. They are super nice, polite, and speedy! And they wash my car! I love my niro. More

by roseasawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Taaffe, Colin Kufahl
March 11, 2021

The staff at Luther are top notch. Very professional and courteous. Great overall dealership 😀. The service department is very well run and organized! Very efficient More

by pbadeski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Tobin
March 06, 2021

Just had the Murano in for oil change and check they always throw in the car wash which is a much appreciated touch. It was easy to make an appointment wax in and out as quickly as could be right on tim More

by Dave Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Tobin
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