Luther Kia of Inver Grove - Service Center

My control panel and more Everything that they did was well done and I like the fact they found out other issues and rotated my tires w/o asking me and they gave me a free ren Everything that they did was well done and I like the fact they found out other issues and rotated my tires w/o asking me and they gave me a free rental since they kept ordering the wrong part. It’s just very expensive. More

It was my first time at this dealership Adam helped me and he was very kind and welcoming. The waiting room was nice. I will be returning for future maintence. Thank you so much! Adam helped me and he was very kind and welcoming. The waiting room was nice. I will be returning for future maintence. Thank you so much! More

Pathfinder repair Very helpful, polite and fair. Appreciated the promptness of my appointment and how quickly they got my work done. Service department was very frien Very helpful, polite and fair. Appreciated the promptness of my appointment and how quickly they got my work done. Service department was very friendly and helpful. More

Best customer service By far best customer service I have ever experienced. It will keep me coming back to them every time and I really appreciate it. They got me in quick, By far best customer service I have ever experienced. It will keep me coming back to them every time and I really appreciate it. They got me in quick, and solved all my problems! More

Hood latch and cable repair I brought my car in for a specific appointment I had scheduled. The technician made an error and didn’t order the correct parts for what I needed done I brought my car in for a specific appointment I had scheduled. The technician made an error and didn’t order the correct parts for what I needed done (after telling them what I needed done). They didn’t replace any parts, still charged me $250 for 2 parts that were just set on my front seat, and no fixed car! Not only did they not fix the problem and overcharged me, but they took out the latch for my hood and LEFT IT OUT, so as I was driving home on the interstate my hood flew off at 80 MPH. I’m lucky I’m still alive and that no one was hurt. I will never return or recommend to anyone. More

Rapair I brought my truck for inspection cause there is a grinding noise I bought the warranty so it would be covered they said there is nothing wrong with i I brought my truck for inspection cause there is a grinding noise I bought the warranty so it would be covered they said there is nothing wrong with it, I took it to a garage that I trust been going to this garage for 20 years, is a wheel baring xxx, are they stupid or just don’t wanna fix it, IDK, now that I know I’ll go back and make them fix it. More

Great Service Adam takes the time to thoroughly explain my car’s function and needs. Great working with him! Adam the service tech was great, too. He took the time Adam takes the time to thoroughly explain my car’s function and needs. Great working with him! Adam the service tech was great, too. He took the time to check everything out and explain to me what was going on. More

Excellent All staff were professional, friendly, and helpful. From scheduling through service and Natalie, the cashier, the experience was outstanding. I woul All staff were professional, friendly, and helpful. From scheduling through service and Natalie, the cashier, the experience was outstanding. I would recommend this dealership to anyone. More

Another great service department experience Scott Nemitz the service advisor treated me with the highest level of customer service. He did everything he could to save me money on my needed main Scott Nemitz the service advisor treated me with the highest level of customer service. He did everything he could to save me money on my needed maintenance and was forthright with all information. The extensive maintenance work was completed timely and to my total satisfaction. Great job! Natalie the new service checkout coordinator was also amazing and a pleasure to work with. I will be back at my next scheduled interval. More

Service done when stated I appreciate being told accurate completion time. I waited for my car, so like that I only waited as long as stated. The water provided was also app I appreciate being told accurate completion time. I waited for my car, so like that I only waited as long as stated. The water provided was also appreciated. More