Luther Park Place Motor Cars

Oil change I popped in Park Place to see if I could get my oil change and Kevin was able to get me in and get my oil changed they also gave me a ride up to fast I popped in Park Place to see if I could get my oil change and Kevin was able to get me in and get my oil changed they also gave me a ride up to fast food place so I can I get some lunch it was a great experience and I recommend them to everyone. More

Great Staff was friendly like always, the service that was completed was done in a timely manner, and my car was clean when I picked it up Staff was friendly like always, the service that was completed was done in a timely manner, and my car was clean when I picked it up More

Exelent Great service. Joshua scheduled my appointment he same week I called. I had offered a ride from dealership to take me to work and a ride back. Great service. Joshua scheduled my appointment he same week I called. I had offered a ride from dealership to take me to work and a ride back. More

Best possible experience Non pressure relaxed experience, best experience buying a car. Demetrius Johnson made the entire experience pleasurable as possible by going out of h Non pressure relaxed experience, best experience buying a car. Demetrius Johnson made the entire experience pleasurable as possible by going out of his way to provide excellent service, information and guidance. Tony Johnson handled the financial arrangements with expertise and guidance as well. More

Lease My lease was ending in 3 months and I was shopping around. Originally I called to get a comparison quote since I live in a rural area. Stephen H. answ My lease was ending in 3 months and I was shopping around. Originally I called to get a comparison quote since I live in a rural area. Stephen H. answered my call and his excellent customer service and responsiveness made the choice clear to go with Luther Park Place Motor Cars. I appreciate how they considered my work and family schedule. They asked what I wanted/ needed and made it happen. (Without that back & forth dealer game). The application was completed online within minutes. My new car was delivered to me and the driver took my old car back without having to wait till the last minute and spend the whole day at the dealership. I also really appreciated the willingness to answer all my question and concerns and follow up the day after my car was delivered. This is not the closet dealer to my location but this will be the dealer I’d like to continue doing business with for all my future vehicle needs. Thank you Stephen H. & your team! More

Very helpful team These guys were glad to help me out when I dropped in unexpectedly. I was greeted with concerned folks that were eager to assist in resolving my issue These guys were glad to help me out when I dropped in unexpectedly. I was greeted with concerned folks that were eager to assist in resolving my issue with a needed update. More

Immediate attention After a vehicle failure, Kevin was able to schedule my vehicle quickly for service and the dilemma was mitigated. Thank you for your quick responses. After a vehicle failure, Kevin was able to schedule my vehicle quickly for service and the dilemma was mitigated. Thank you for your quick responses. More

Emergency alignment Luther park place was able to squeeze me in after hitting a deer to align my car so I can return back to Chicago. Very kind friendly people and reason Luther park place was able to squeeze me in after hitting a deer to align my car so I can return back to Chicago. Very kind friendly people and reasonable prices thank you More

Busy Place Each time I visit Park Place, I feel like they short-staffed. Whether they are or not, it just seems like there is more work to be done than what sta Each time I visit Park Place, I feel like they short-staffed. Whether they are or not, it just seems like there is more work to be done than what staff can handle. I came n for an oil change which morphed into a 2 1/2 hour long appointment including a tire rotation and a back up camera software update which erased all my setting preferences, took away the display option for my digital speedometer, and I feel the back up camera did not improve. This of course. Is not Park Place’s fault. Overall, I feel the service provided is good, it just always feels a bit rushed. More

Excellent Great service. Joshua scheduled my appointment he same week I called. I had a ride from dealership to take me to work and a ride back. Great service. Joshua scheduled my appointment he same week I called. I had a ride from dealership to take me to work and a ride back. More