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Luther Park Place Motor Cars
Rochester, MN
3,490 Reviews
Park Place Motor Cars is the only place in Southeastern Minnesota that offers all varieties of Audi, Volkswagen, and BMW. With a large selection of new and used vehicles for you to choose from, Park Place Motor Cars incorporates excellent customer service and affordable repair options all in one convenient location. Our experienced sales team and brand Service Advisors have years of experience and want to help you find the best value for your needs. At Park Place Motor Cars, you will get the best value and expertise available.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 3,490 reviews
October 05, 2019
Overall experience We have bought multiple BMW’s from Park Place & have always found it a satisfying experience. Working with Steven Hlavka was a pleasure. He is knowled We have bought multiple BMW’s from Park Place & have always found it a satisfying experience. Working with Steven Hlavka was a pleasure. He is knowledgeable, very helpful, & has a great personality. The only reason I didn’t give it 5 stars, which I’ve always done in the past, is that I was disappointed with the value they gave me for my trade in. (Which was not Steven’s responsibility). The value attributed to it was $2,000 below the lowest KBB trade in estimate range. This despite the fact that it was low mileage & in excellent condition. I could have tried to sell it myself, but due to the facts that the dealership is 100 mi away, & my wife is disabled & can’t drive, I had no way of getting it home. I would use Park Place again in future, but I would work out a plan to sell my car if they were that far below my expectations. Lisa in finance was also a pleasure to work with. Everything gets 5 stars except the trade in value. More
by Walt
October 05, 2019
Customized, Efficient Service and Communication Everyone I worked with looked for my interests and needs. I loved the communication I received about cars I was wondering about. The purchase proces Everyone I worked with looked for my interests and needs. I loved the communication I received about cars I was wondering about. The purchase process was efficient and fast, without sacrificing thoroughness. More
by nelsonrcls
October 05, 2019
Outstanding Sales Professional Our sales professional, Demetrius Johnson, was one of the best we have ever worked with. He was honest, sincere, professional, up to date on product k Our sales professional, Demetrius Johnson, was one of the best we have ever worked with. He was honest, sincere, professional, up to date on product knowledge and very thorough. He was waaaay above and beyond in customer service. Management and staff were terrific to work with also. More
by J Nelson
Employees Worked With
Other Employees :
Reception staff was equally great, James Taylor
October 04, 2019
Great diagnosis . Had to order special parts from Germany and Park Place keep me well informed and put the parts in as soon as they arrived. Everything is running gre . Had to order special parts from Germany and Park Place keep me well informed and put the parts in as soon as they arrived. Everything is running great! More
by MCNAMEE_DAN_MARY
Verified CustomerOctober 03, 2019
Oil change Kevin, the service manager was very accommodating and courteous and professionally took care of my vehicle in a timely manner. He kept me informed dur Kevin, the service manager was very accommodating and courteous and professionally took care of my vehicle in a timely manner. He kept me informed during the entire process. More
by redvac
Employees Worked With
Kevin Pose
October 03, 2019
Thorough BMW Service Kevin Pose and the BMW Service Team always do a thorough job when my X5 is in for service. In addition, they are willing to answer questions about my Kevin Pose and the BMW Service Team always do a thorough job when my X5 is in for service. In addition, they are willing to answer questions about my vehicle. More
by amb7c
Employees Worked With
Kevin Pose
October 02, 2019
Excellent Service Incredibly great service. Very supportive and courteous staff, great communication and kept me updated with the service. Provide best possible efforts Incredibly great service. Very supportive and courteous staff, great communication and kept me updated with the service. Provide best possible efforts to give me loaner car. More
by Ahmed
Employees Worked With
Kevin Pose
September 29, 2019
amazing They had great service from the second i walked into the building. Almin helped with every step of the process of purchasing my brand new car. I was v They had great service from the second i walked into the building. Almin helped with every step of the process of purchasing my brand new car. I was very happy with the experience. More
by ahdaosjfsaj;
Employees Worked With
September 28, 2019
Tiguan I knew what I wanted, your dealership had i, I committed over the phone, Alimin had everything ready, I couldn’t be happier with my purchase. I knew what I wanted, your dealership had i, I committed over the phone, Alimin had everything ready, I couldn’t be happier with my purchase. More
by FAUSTFM
September 27, 2019
Great service, super communication Mac and the crew did a super job on regular maintenance for my car. Knew exactly the deal, finished in less time than expected. Their use of technolog Mac and the crew did a super job on regular maintenance for my car. Knew exactly the deal, finished in less time than expected. Their use of technology makes the whole process seamless. More
by dan_e_t
Employees Worked With
Mac Miller
