Luther Park Place Motor Cars

Great Customer Service I had to bring my vehicle in for a recall issue. As usual Josh & Team were quick but thorough. And true to the estimated wait time-where I spent in I had to bring my vehicle in for a recall issue. As usual Josh & Team were quick but thorough. And true to the estimated wait time-where I spent in the comfortable and clean Customer lounge area. More

Breaks service The services department call me to let me know that my BMW 640I had send a signal that the front breaks needed servicing. IO schedule appointment a The services department call me to let me know that my BMW 640I had send a signal that the front breaks needed servicing. IO schedule appointment and brought it in for servicing. The total experience was professionally handle.. More

Not good today The service was fine, oil change, and was done when I asked. The problem was when I dropped it off Kevin said they would wash the car. When I arrive The service was fine, oil change, and was done when I asked. The problem was when I dropped it off Kevin said they would wash the car. When I arrived to pick it up I paid, it was delivered, but unwashed or a real terrible wash. I brought this to Kevin attention and he quickly took the car back and I was made to wait for 30 minutes while they washed it. I finally had to ask for my car back myself and Kevin did bring it around but only after I insisted. To me it was poor service to not wash the car and then double poor to not put a rush on getting it back to me. More

Exceeded expectations on accommodations and service quality Kevin and the service team did an excellent job on the service. Everything was routine and nothing unexpected came up in the bill! I will be returning Kevin and the service team did an excellent job on the service. Everything was routine and nothing unexpected came up in the bill! I will be returning for my next service appointment. More

BEST EXPERIENCE EVER I'd buy 20 cars from Park Place if I had the money. From the managers, to the sales staff, to finance and service, this was the best experience I've I'd buy 20 cars from Park Place if I had the money. From the managers, to the sales staff, to finance and service, this was the best experience I've ever had buying a car from top to bottom. 12/10 would reccomend Park Place for your next car buying experience! More

Josh Kern comes through again Wife made reservation in Rochester New York instead of Rochester Minnesota Josh work this into his busy schedule. Got us on our way in time Wife made reservation in Rochester New York instead of Rochester Minnesota Josh work this into his busy schedule. Got us on our way in time More

Oil change Excellent as always. Nothing more to say! Everyone is very professional and friendly. I have nothing more to say. Done with this review. Done done Excellent as always. Nothing more to say! Everyone is very professional and friendly. I have nothing more to say. Done with this review. Done done More

Uncomfortable chairs in waiting room I am short & chairs were not tolerable to sit & there were no others to sit in. I had to walk outside & then take shuttle to Hobby Lobby rather than u I am short & chairs were not tolerable to sit & there were no others to sit in. I had to walk outside & then take shuttle to Hobby Lobby rather than use waiting room. More

Service review Great place to buy a vehicle and it’s the best service department that I know of. Everyone is very professional and always exceed my expectations. Great place to buy a vehicle and it’s the best service department that I know of. Everyone is very professional and always exceed my expectations. Thanks again for a job well done. More

Screw imbedded I my tire Always patient and go above and beyond to accommodate you! Jeff is just s gem-you should consider your company fortunate to have him on your staff... Always patient and go above and beyond to accommodate you! Jeff is just s gem-you should consider your company fortunate to have him on your staff... More