Luther Park Place Motor Cars

Great attention to customer satisfaction. Very willing to make the visit a pleasant experience. Very prompt and well organized with great follow up. Great communication on what was done duri Very willing to make the visit a pleasant experience. Very prompt and well organized with great follow up. Great communication on what was done during service. More

Efficient, professional and Even a washed car when I got it Kevin had a few more things to do than I had an appointment for but he added my requested services and did a great job. Kevin had a few more things to do than I had an appointment for but he added my requested services and did a great job. More

Low-mileage oil change service Courteous staff! Efficient and timely response. Unavailability of loaner car was a negative impact and affected daily activities, but shuttle service Courteous staff! Efficient and timely response. Unavailability of loaner car was a negative impact and affected daily activities, but shuttle service nicely helped with pickup and drop off. More

Friendly service Everyone seem to go out of their way to help us. We were surprise at how fast and easy our experience was. We would highly recommend this business. I’ Everyone seem to go out of their way to help us. We were surprise at how fast and easy our experience was. We would highly recommend this business. I’m sure we will be back. More

AN excellent job, done in a timely manner. The service team was professional and skilled in making the appropriate repairs. They also did a complete check of key systems, find area that needed The service team was professional and skilled in making the appropriate repairs. They also did a complete check of key systems, find area that needed to be update. More

Good experience overall Fancy dealership comparing to others, I like the way car is dropped of at service department (self open door and just drive in). Lounge is good, but t Fancy dealership comparing to others, I like the way car is dropped of at service department (self open door and just drive in). Lounge is good, but to close to reception desk, so hearing calls come in for hours was tiresome. Not many places to go around dealership, I live 1.5 hours away from it, so for long service I’m stuck sitting in the lounge. Shuttle rides are offered thou, I just don’t know where to go in Rochester. Repairs are very expensive on BMW. It’s nice when I call for an appointment- all I have to give is my phone number, and they know my car model and previous repair history. More

Helpful and professional Kevin is always exceptionally helpful and willing to accommodate my crazy schedule! I do wait too long on hold when being transferred by the reception Kevin is always exceptionally helpful and willing to accommodate my crazy schedule! I do wait too long on hold when being transferred by the receptionist. More

Superior Service and Customer Care. Kevin Pose is aNatural delight to schedule and talk with in times of servicing our X 3. All the personnel at Park Place Motors I witnessed are ever Ki Kevin Pose is aNatural delight to schedule and talk with in times of servicing our X 3. All the personnel at Park Place Motors I witnessed are ever Kind and resourceful. 5 STAR Dealership / Service department. We are Happy to be part of the FAMILY. Feels so GREAT ! Couldn’t ask for MORE. Regards. Marc and Cheryl Hadaway More

Great Service Work was completed timely manner. What was done was explained and easy to understand. Will have car serviced at this dealership next time car needs se Work was completed timely manner. What was done was explained and easy to understand. Will have car serviced at this dealership next time car needs servicing. More