Luther Park Place Motor Cars

Service with a Smile Great job communicating to me and keeping me up to date on what is going on. Staff were friendly and car was clean when I arrived to pick it up. I fe Great job communicating to me and keeping me up to date on what is going on. Staff were friendly and car was clean when I arrived to pick it up. I feel that these guys are all honest and do not take advantage of the customer. They provide suggestions and do not coerce you to but things that are not necessary. Great job! More

Excellent and Responsive Stranded in Rochester with a broken starter on a 2018 X3 with less than 5k miles on it. Park Place was incredible in finding the part and getting in i Stranded in Rochester with a broken starter on a 2018 X3 with less than 5k miles on it. Park Place was incredible in finding the part and getting in in and me on the road quickly. More

Great sales team Demetrius was great. His personal style is very supportive and understanding and not pushy at all. He works hard and he stays light until the job is Demetrius was great. His personal style is very supportive and understanding and not pushy at all. He works hard and he stays light until the job is done More

High quality service Another great service experience at Park Place Motors. They diagnosed it right the first time, got the parts in quickly, and fixed the car in one day Another great service experience at Park Place Motors. They diagnosed it right the first time, got the parts in quickly, and fixed the car in one day at the quoted price. As usual they were fast, friendly, and efficient. More

Service work Thorough review of concerns and work to be done. Timely notice of follow up. Efficient check in and out. Would recommend for any BMW work. Thorough review of concerns and work to be done. Timely notice of follow up. Efficient check in and out. Would recommend for any BMW work. More

Great! Great services! First time customer, bought my first BMW X1 here, and liking what I see in their service department, very clean and friendly environm Great services! First time customer, bought my first BMW X1 here, and liking what I see in their service department, very clean and friendly environment! More

Coolant leak Extremely expensive. To replace a clamp on a hose from radiator it took almost 4 hours and a bill for $400 . I found such high price to be completely Extremely expensive. To replace a clamp on a hose from radiator it took almost 4 hours and a bill for $400 . I found such high price to be completely unjustified since it can be done in 5 minutes in your own garage and under $30. I was stranded in bad weather and did not have a choise so I had to bite the bullit on this one. Going to a local mechanic from now on. More

Oil change Vary nice place to go for a check up of your car.great people thay do not try to scam you vary clean place.thay oven offer shuttle service Vary nice place to go for a check up of your car.great people thay do not try to scam you vary clean place.thay oven offer shuttle service More

Efficient and effective Efficient, effective and timely. Nicely done. Always a pleasure to work with Kevin. Excellent representative for Park place Motors. The only thing bet Efficient, effective and timely. Nicely done. Always a pleasure to work with Kevin. Excellent representative for Park place Motors. The only thing better would be for hourBMW to be more dependable and require less service More

Great service I was able to get in for service the same week. They were friendly and efficient . They Took care of all the issues plus the oil change. The bulb w I was able to get in for service the same week. They were friendly and efficient . They Took care of all the issues plus the oil change. The bulb wasn’t in stock but he assured me that would be in by the end of the week. More