Luther Park Place Motor Cars

Outstanding Service Center staff The service center staff Kevin Posse very professional and personable. After I left and noticed the brake lamp function light still came on after they The service center staff Kevin Posse very professional and personable. After I left and noticed the brake lamp function light still came on after they replaced the socket. I returned to Park Place (Kevin was at lunch) and Ken made sure before I left everything was in order all they needed to do was replace the bulb! Also your shuttle driver Dawn is very prompt and courteous. Thank you Trisha for my paperwork always ready and in order! More

Exceptional experience The folks at Park Place Auto are exceptional in everything they do! I appreciated the attention to detail and everything their team did to make the ex The folks at Park Place Auto are exceptional in everything they do! I appreciated the attention to detail and everything their team did to make the experience fun! More

High Quality Dealership We have bought/leased several BMW cars over a period of years from this dealership. They are a quality operation and take the time to insure customer We have bought/leased several BMW cars over a period of years from this dealership. They are a quality operation and take the time to insure customer satisfaction. One of the best parts of the dealership is the amount of time that they spend insuring that you are familiar with the newest features of your new car. Highly recommend this dealership! More

Quick in and out I waited rather than shuttling, had the day off. For the shuttle riders, seemed like they had 3 drivers working. Pleasant waiting room to pass the tim I waited rather than shuttling, had the day off. For the shuttle riders, seemed like they had 3 drivers working. Pleasant waiting room to pass the time. Guys worked fast, this has not always been the case. More

Above and Beyond Service I brought my vehicle in for scheduled service and was offered the option of having a recall taken care of as well. I was provided a vehicle to drive s I brought my vehicle in for scheduled service and was offered the option of having a recall taken care of as well. I was provided a vehicle to drive so that I could leave my Q5 for the day. My vehicle was done before promised. I appreciated getting the recall taken care of before I was even aware it was an issue. More

Employees I dealt with Kevin...check out person and shuttle drivers are very professional ect....the process was thoroughly explained to me...the work was preformed very pro Kevin...check out person and shuttle drivers are very professional ect....the process was thoroughly explained to me...the work was preformed very promply...great service More

Excellent Service but longer lead times Once you’re there the staff, sales, and techs are excellent. Only down side is typically needed to book something like an oil change so far in advance Once you’re there the staff, sales, and techs are excellent. Only down side is typically needed to book something like an oil change so far in advance. My last appointment I had to book 3 weeks out. More

Oil change Park Place is easy to work with and very accommodating. My car was washed and the floor mats had been cleaned when I retrieved it in the afternoon. Park Place is easy to work with and very accommodating. My car was washed and the floor mats had been cleaned when I retrieved it in the afternoon. More

Excellent care Enjoyed working with Kevin and van transport. Problems were addressed thoroughly and completely. No issues were left unresolved. I was very satisfied Enjoyed working with Kevin and van transport. Problems were addressed thoroughly and completely. No issues were left unresolved. I was very satisfied. Thank you very much More

Top notch service I brought my vehicle in for service, dropped it off right away. Grabbed a shuttle van ride to work. Josh called me when it was done with a couple item I brought my vehicle in for service, dropped it off right away. Grabbed a shuttle van ride to work. Josh called me when it was done with a couple items that needed repair. He got the parts ordered immediately and we scheduled the follow up visit the next day. More