Luther Park Place Motor Cars

Stellar! On February 20th, 2017 I purchased a 2011 Honda Accord Coupe at Luther Park Place Motor Cars in Rochester, MN. This is a high end dealership and the On February 20th, 2017 I purchased a 2011 Honda Accord Coupe at Luther Park Place Motor Cars in Rochester, MN. This is a high end dealership and the attention, time, and respect given to me for the purchase of my used car was of no less caliber. The salesman Almin Alisa attended to my initial questions about this vehicle over the phone before the dealership even opened, immediately sending me a thorough report of the vehicle's inspection and worked performed when it was traded in to them, and sent me extra photos I requested despite the fact that he had to do so in the rain. I live in Dubuque, IA and was planning to car shop in Chicago that day, but was so impressed I changed my plans. Almin had this car ready for a test drive upon my arrival and took me on a thorough one, subsequently answering all of the questions I had. When he was unable to answer a question, he found someone with that knowledge quickly. I really appreciated this humility and willingness. The purchasing process I went through with him was smooth as silk. This car was priced very competitively and a great deal was struck. A great symbol of the quality of this dealership is that the vehicle I purchased had a small chip in the windshield upon trade in, and they went ahead and replaced the entire windshield. I felt assured that I was buying exactly what was described to me. All possible wear and tear items were addressed as such. Robert Benson walked me through the purchasing process with great friendliness, knowledge, and efficiency. Driving home that evening I noticed that the compass located on the rear view mirror was not working. Service Manager Ken Lentz took care of this issue in an outstanding way. I did not have to drive back up to Rochester to have it repaired. Ken contacted my local Honda dealership and arranged for a simple component to be replaced right there, and took care off all related business without me having to lift a finger. The warranties that came with the purchase of a 6 year old vehicle I have never seen a precedent for. I could not be more happy, satisfied, or thrilled about this experience. Thank you gentlemen!!! More

Great, Easy way to buy a car. Great to deal with. No Nonsense,Straight up car purchase. Called from the cities at 2 pm, confirmed the car was in stock, left my home at 3 pm, drove Great to deal with. No Nonsense,Straight up car purchase. Called from the cities at 2 pm, confirmed the car was in stock, left my home at 3 pm, drove an hour, made the deal, had the car back home by 8 pm. I am a Luther Fan after visiting all different dealerships. Park Place was worth the drive. More

New To Us Almin, Thanks so much for your help in getting us a new car. We are enjoying driving the BMW and also learning new things about it every time we get Almin, Thanks so much for your help in getting us a new car. We are enjoying driving the BMW and also learning new things about it every time we get in it. Thanks for the great BOW too! Jackie More

Great buying experience Recently bought/ordered a new BMW, with Sam Castelli being my sales consultant. He was pleasant and showed willingness to put my deal together. GM Recently bought/ordered a new BMW, with Sam Castelli being my sales consultant. He was pleasant and showed willingness to put my deal together. GM of Park Motors friendly, as well as other staff working with me. Would recommend this dealer to anyone. More

Great Customer Service Thank you for your help, Michael! I am very pleased with my new A4 and will encourage my dad to buy and Audi from you as well. Thank you for being c Thank you for your help, Michael! I am very pleased with my new A4 and will encourage my dad to buy and Audi from you as well. Thank you for being courteous and helping me lease a great car. Audi Minneapolis should take notes ;-) More

Excellent Experience Almin made every effort to make the paperwork process as painless and quick as possible. He is a great communicator and was willing to provide helpfu Almin made every effort to make the paperwork process as painless and quick as possible. He is a great communicator and was willing to provide helpful information about the vehicle ahead of our visit from a remote location. More

Great Experience with Consultant Almin Alisa He made sure we were comfortable with the pricing, setup of the car and all the details. He made arrangements to pick us up in our hometown to come a He made sure we were comfortable with the pricing, setup of the car and all the details. He made arrangements to pick us up in our hometown to come and get the car! He was in contact with us during the ordering and building of the car and the shipment. Details to the max which we appreciated very much. Roger and Joanne Klein More

Customer Focused I ended up not buying the used car I was considering, but found the sales consultant Almin to be more focused on the value for me rather than for the I ended up not buying the used car I was considering, but found the sales consultant Almin to be more focused on the value for me rather than for the dealership. Right car, right time, I would definitely return to this dealership and this salesperson. More

Great Experience This is my first vehicle that I have purchased at Park Place and I had a great experience. Almin was very accommodating to me and available to answer This is my first vehicle that I have purchased at Park Place and I had a great experience. Almin was very accommodating to me and available to answer my questions which was very helpful. He and Rob made the entire process very easy and stress-free. I would highly recommend them when searching for/purchasing a vehicle! More

Great experience! Their people make the difference! After a not so good experience at a competing dealership I had a great one working with Ron Thrune and the team - Ron was always responsive and I coul After a not so good experience at a competing dealership I had a great one working with Ron Thrune and the team - Ron was always responsive and I could tell he cared about making sure I was thrilled with my purchase. I ordered my car from the factory and received a very fair and great price. And even though there were significant delays with my car at the port Ron kept me up to speed on things and ultimately it was more than worth the wait. I also have never had a better delivery experience - I was given the complete vehicle run down by Michael Cornell and his enthusiasm and passion for the car I was buying made me feel extra great about my purchase. The world needs more people like Michael! And the financing process with Dan Kocer was so smooth it makes me want to buy another vehicle asap! So thanks again to Ron, Michael, Dan and all the others involved at Luther Park Place Motors I am definitely a customer for life! More