
Luther Park Place Motor Cars
Rochester, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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The place was good and beautiful. The car is good and my mechanic said that as well so no problem there at all. However the dealer I was dealing with (Sam) didn’t feel reliable to me unfortunately. The fi mechanic said that as well so no problem there at all. However the dealer I was dealing with (Sam) didn’t feel reliable to me unfortunately. The first meeting was good but Sam seemed to be very convincing in his facts which we later found out that this was wrong. 1. He said the car was premium plus and I asked him twice and he said yes, after reviewing the car in detail is was not a premium plus but a premium. 2. He said the did not have navigation (he was very convincing) where I told him that it should and he answered again that this version was without a navigation, it turned out to be with a navigation. 3. He sent me forth and back twice to the dealership because he thought that my name was wrong (last name as my first name and visa verca) it turned out to be the right way. In general the feeling he gives to the costumer with false positive convincing man and with lack of focus on what he is dealing with was a major issue. However the coworkers were very nice, two people helped me with the paper and Jeff helped with the plates and even gave me keychain for the car keys, which was the first time I felt I was now dealing with AUDI! Thank you More
I appreciated the video which clearly shows the problem as well as the mechanic's thorough explanation so I understood the solution that they proposed. as well as the mechanic's thorough explanation so I understood the solution that they proposed. More
Fixed original issue and then found a problem I didn’t know I had that likely would have left me on the side of a road soon. Great service! know I had that likely would have left me on the side of a road soon. Great service! More
I took my car in for a recall repair. After experiencing issues related to the repair, Chris and his team did a great job of getting my vehicle back on the road. issues related to the repair, Chris and his team did a great job of getting my vehicle back on the road. More
We got great customer service! The friendly staff made use feel like family we will definitely come back here for our next car purchase. We would absolutely recommend anyone looking for a great car buying use feel like family we will definitely come back here for our next car purchase. We would absolutely recommend anyone looking for a great car buying experience to go here! More
Chris Lietz, service advisor, was excellent to work with. Great personality, thorough with his explanation to my questions and concerns. His follow up was superb. Great personality, thorough with his explanation to my questions and concerns. His follow up was superb. More
Consistently excellent service from a fabulous team of service professionals, including Joshua Kern, Jody Brossard, Chris Leitz, Dennis Thompson and Cheri! I am always pleased with my Park Place service service professionals, including Joshua Kern, Jody Brossard, Chris Leitz, Dennis Thompson and Cheri! I am always pleased with my Park Place service experience More
Very nice place, especially liked our salesperson. Was out on the lot to help us as soon as we got there. Allowed us to take the vehicle we were interested in for a test drive. He was easy to work with an out on the lot to help us as soon as we got there. Allowed us to take the vehicle we were interested in for a test drive. He was easy to work with and very accommodating. More
Both times I visited, I either work with the Jared or Dennis. They are both pretty solid guys.. They make the experience worthwhile and meaningful. Not. Not there to play games but there to make quality Dennis. They are both pretty solid guys.. They make the experience worthwhile and meaningful. Not. Not there to play games but there to make quality recommendations and truly help out the customer.. 10 out of 10, would recommend. These guys need gold star stickers More