Luther Park Place Motor Cars

As always great service. Been coming here for years. Never disappointed. Chris in BMW service is the best. Very patient and customer friendly. Chris has raised the bar and previous service advisors were Never disappointed. Chris in BMW service is the best. Very patient and customer friendly. Chris has raised the bar and previous service advisors were excellent. More

Excellent service! I liked the text showing work completed. I appreciated the discount giving for a service charged but not performed from my prior visit. completed. I appreciated the discount giving for a service charged but not performed from my prior visit. More

We live in Minneapolis. We took our VW car to the Burnsville VW dealer and explained all the issues with it. They didn’t fix anything and car was still not driveable. My parents live in Rochester, MN Burnsville VW dealer and explained all the issues with it. They didn’t fix anything and car was still not driveable. My parents live in Rochester, MN & we have previously in years taken our VW to Luther Park Place for maintenance. I would rather drive 90 miles to Rochester for proper service than go anywhere else. When I called Luther, Jared was person I worked with. I explained all that happened and problems with car, it is still not ok and not fixed. I showed him the two separate bills from Burnsville guys who completely failed at any fixing. Jared took care of everything. He kept me updated and called each time the techs found a new important problem to fix in car. They missed NOTHING and fixed EVERYTHING. My 2010 VW is driving like brand new! I will always return to Luther no matter how far I have to drive ti get there. Absolutely worth it. Thank you Lither for all the work and care. I feel safe and secure driving and that is huge! More

Second car I’ve purchased from Park Place Motors. Fair prices. And second car I’ve purchased from Park Place Motors. Fair prices. More words… prices. And second car I’ve purchased from Park Place Motors. Fair prices. More words… More

Place is clean and timely with their updates-emails and text messages about the entire process. My X5 diesel had check engine light on way too many times for how new the vehicle was. The shop fixes it but text messages about the entire process. My X5 diesel had check engine light on way too many times for how new the vehicle was. The shop fixes it but I’m out of a car for few day to week at a time. And out of pocket expenses are pretty high. Also, on this last fix, as I’m driving home check engine light comes back on, after I just paid 1150$ to fix what they said was the issue. Anyways, the place is nice but owning a car should not be this much of a hassle. So, dealership has good service but I’m not going to recommend a bmw to anyone anytime soon. Paying more for a car should get you more piece of mind and less shop time, not the other way around. Hence, why I just bought a brand new Tesla, sorry bmw, if you didn’t have that many check engine lights on, I would have bought a new bmw as I was looking at them too. More

Convenient, easy to schedule service appt. friendly and courteous staff and super easy way to pay on line very satisfied with the staff and service courteous staff and super easy way to pay on line very satisfied with the staff and service More

Our car was in need of repair right before our 16yo daughter was scheduled to take the drivers test for her license. Chris called around, got the part, and coordinated the repair. Well done, and thank daughter was scheduled to take the drivers test for her license. Chris called around, got the part, and coordinated the repair. Well done, and thank you! More

I worked with Sam who was very responsive and a pleasure to work with. Picking up my new car was easy and efficient and the entire team including Sam were friendly and followed up after leaving with the car to work with. Picking up my new car was easy and efficient and the entire team including Sam were friendly and followed up after leaving with the car to make sure everything was ok More

Park Place always takes great care of my vehicle. Whether or not I have an appointment, I always get great service and/or an answer to my question. Whether or not I have an appointment, I always get great service and/or an answer to my question. More

Dennis was awesome and so attentive! All I needed was a little VW tire emblem and he ordered one and put it on no charge and no appointment necessary! Super happy withVW service. little VW tire emblem and he ordered one and put it on no charge and no appointment necessary! Super happy withVW service. More