Luther Park Place Motor Cars

Communication was fair....better detail on paint issue do not take place. I would have expected the car to have been washed, since I had a specific date/time scheduled. not take place. I would have expected the car to have been washed, since I had a specific date/time scheduled. More

EasyFastNo pressureRelaxed Would buy from Luther Easy Fast No pressure Relaxed Would buy from Luther again No issues through the process Listened to what/why I was there No hassle No com Easy Fast No pressure Relaxed Would buy from Luther again No issues through the process Listened to what/why I was there No hassle No complications More

I’m a new customer and I think they did a good job. I will return for future service work. The requirement of 25 words is ridiculous. Will not do your survey again will return for future service work. The requirement of 25 words is ridiculous. Will not do your survey again More

Fast service, excellent communication, and easy payment options. It was the easiest servicing I’ve ever had done on my car! options. It was the easiest servicing I’ve ever had done on my car! More

Aaron was extremely helpful in finding my perfect vehicle. He was extremely knowledgeable and made me feel like a top priority. He was readily available to answer questions and provide feedback to an vehicle. He was extremely knowledgeable and made me feel like a top priority. He was readily available to answer questions and provide feedback to any concerns I had. I'd recommend him to anyone looking to purchase a vehicle. I will use him again for any needs in the future. More

Park place motors in Rochester helped me out my ac wasn’t working properly Dennis Thomson got my car in figured out what was wrong with it and resolved the problem with my extended warranty I had on my car working properly Dennis Thomson got my car in figured out what was wrong with it and resolved the problem with my extended warranty I had on my car More

We've looked at cars on a day where it was pouring rain. It would have been beneficial if you had a covered area such as a carport or large space with a roof that we can look over cars. When we left the dea It would have been beneficial if you had a covered area such as a carport or large space with a roof that we can look over cars. When we left the dealership with our car we noticed damage on there the next day that we could not see the day we purchased it. Also the sales person that we were working with and communicating with for a week via a text message(Brian) was a no-show even though he knew we were coming. He actually called and spoke with me that morning and asked what time we were coming With our Drive being an hour and a half to get to your dealership , it was frustrating that Brian was not available. Fortunately Nicole who helped us was available. And she spent a lot of time making sure that we got a card at fit my wife's very specific needs. It would definitely recommend Nicole for her attentiveness ,kindness and patience . The car buying process is very detailed-oriented and difficult for my wife and Nicole made the whole process very tolerable More

Professional, friendly, informative, courteous and listened to my needs and wants listened to my needs and wants More

Very professional and attentive in their service. Clean facility and clean restrooms to use while I waited facility and clean restrooms to use while I waited More

The Employees were nice and welcoming. They got all of the work done and didn’t try to sell me anything I didn’t need. the work done and didn’t try to sell me anything I didn’t need. More