Luther Park Place Motor Cars

Service was accurate and on time. Courtesy shuttle was also very, very prompt. Jared is good to work with; he seems to be watching out for me also very, very prompt. Jared is good to work with; he seems to be watching out for me More

I brought my car in because I had a slow leak in my right tire. They found a leak and brought the nail that they had removed from the tire out with the paperwork. I always work with Josh and he is a straight tire. They found a leak and brought the nail that they had removed from the tire out with the paperwork. I always work with Josh and he is a straight shooter. I’ve been coming here since 2018 and so far so good. More

Great service, answered our questions, gave us detailed comparison, friendly, fast and easy to work with. Aaron was excellent and knows his stuff. Thank you. comparison, friendly, fast and easy to work with. Aaron was excellent and knows his stuff. Thank you. More

Josh in Audi Service got me in quickly and they only did the work that was needed for my vehicle so my experience was good the work that was needed for my vehicle so my experience was good More

The appointment was for an oil change and to get a battery replaced for the emergency call. The battery was noted in Oct and I was told I would receive a phone call when the battery arrived - I never battery replaced for the emergency call. The battery was noted in Oct and I was told I would receive a phone call when the battery arrived - I never received a phone call. When I arrive after a 45-mile drive I was told it would take 2 to 3 hours to install the battery. I had a meeting and was not able to stay the additional time. The appointment clerk said both could be completed in an hour. Next, I asked the price of the oil change. My bill was $70.00 more because the dealer reset the CBS display via standard operations. I asked in advance what the standard operations service was but they didn't tell me there was a fee. It would be helpful if the dealer was transparent with the costs and if appropriate time frames were provided. I now will need to take another 1/2 day vacation to get the emergency call battery changed. More

I went to the luther park place motor cars to do a car service for my bmw x5 and i’m so glad and they treat me with full respect service for my bmw x5 and i’m so glad and they treat me with full respect More

Everything was great except the shuttle return. Jared was wonderful, the drop off was great, the payment online was convenient, my car was ready earlier than I planned, my car was out front waiting for me. B wonderful, the drop off was great, the payment online was convenient, my car was ready earlier than I planned, my car was out front waiting for me. Because my car was ready earlier than planned, I asked to pickup my car at the location I was dropped off rather than where I planned to be picked up at 5PM. The driver went to the wrong address. With that, I had to wait 20 minutes extra for him, I missed a scheduled work meeting. If I had known it would take 40 minutes (rather than 8) for a shuttle pickup, I would have kept the initial 5PM pickup. The shuttle driver didn’t have the courtesy to apologize for the confusion. He really changed what had been an excellent experience to a poor one. More

We received awesome help from Aaron in looking for a vehicle that fit our family's physical and financial needs. I recommend Luther Park Place to anyone. vehicle that fit our family's physical and financial needs. I recommend Luther Park Place to anyone. More

Very responsive and good follow through. Very helpful in trading with another dealership to get exact Audi Q5 color and options that I wanted for transaction. trading with another dealership to get exact Audi Q5 color and options that I wanted for transaction. More

Was able to get scheduled on short notice. Always able to work with my schedule and received a loaner car while mine was getting serviced. work with my schedule and received a loaner car while mine was getting serviced. More