![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/icons/close-x-orange.png)
Luther Park Place Motor Cars
Rochester, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,467 reviews
I have repaired both of my BMWs at this location and have had satisfactory experiences, until my most recent encounter. I requested a brake fluid flush, but I noticed that after the service was done, my brak had satisfactory experiences, until my most recent encounter. I requested a brake fluid flush, but I noticed that after the service was done, my brakes were still very soft and required even more force to stop the car than before I brought it in. The next day, the warning lights for my brake and traction control system came on and I immediately called Chris to see if the service team may have accidentally made a mistake. At first, Chris seemed hesitant to say whether or not it could be due to service error and reassured me that it was highly unlikely, which was very understandable since he obviously could not inspect the car. I was able to bring the car in the next day and Chris assured me that they would figure everything out and if it became apparent that it was in fact a service error, they would handle the cost, which was very considerate. Soon after, Chris gave me a call and explained that it was due to service error and apologized for the inconvenience. I was upset at first, as I thought I just brought my car in and left with another issue, but Chris was very helpful throughout the whole situation and I appreciated his accountability on behalf of the service team. More
Was told service would take 90 minutes so I waited. It took 3 hours 😖 Costs were not transparent up front. Probably will not return here took 3 hours 😖 Costs were not transparent up front. Probably will not return here More
Chris in the service department is a rock star. He has always provided honest and accurate information. Highly recommended service advisor. Josh is great too. always provided honest and accurate information. Highly recommended service advisor. Josh is great too. More
The service was very good but seems a bit high priced for the work performed. The video is a nice touch but not enough to warrant over $400 for what is effectively a full service oil change. the work performed. The video is a nice touch but not enough to warrant over $400 for what is effectively a full service oil change. More
While Audi through the team a curve by releasing a software update between pre-delivery prep and actual delivery, Paul went the extra mile (literally) by bringing the new car to our home to finish del software update between pre-delivery prep and actual delivery, Paul went the extra mile (literally) by bringing the new car to our home to finish delivery. More
The salesman and the finance dept was very helpful and friendly i would recommend them to anybody looking for a different vehicle i love my car thanks friendly i would recommend them to anybody looking for a different vehicle i love my car thanks More
Everyone I encountered was very polite and professional. They were able to squeeze in my appointment for a pre-buy inspection even with short notice. The detailed report showed me everything I needed to kno They were able to squeeze in my appointment for a pre-buy inspection even with short notice. The detailed report showed me everything I needed to know and all my questions were answered. They even have a nice waiting area with water, coffee, and television. More
Josh was great setting up the appointment and making sure my recall airbags were here and installed. My service was done in a day. I appreciated they brought me home in a timely fashion. Thank you. my recall airbags were here and installed. My service was done in a day. I appreciated they brought me home in a timely fashion. Thank you. More
All the staff were very helpful and welcoming. Great dealership to work with. They blessed me with the car of my dreams and my trading in was hassle free dealership to work with. They blessed me with the car of my dreams and my trading in was hassle free More
From start to finish a flawless experience. Every team member was professional and personable. If we return to Rochester you have our business. My family and I thank you Park Place! member was professional and personable. If we return to Rochester you have our business. My family and I thank you Park Place! More