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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

December 29, 2020

Helton was great to work with- collaborative, friendly, informative, and confident without being pushy or arrogant. He provided great customer service and was readily available any time I had questions thr More

by Tina R
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
December 29, 2020

Helton and the VW team were great. Attentive, responsive, friendly and most importantly not pushy. Giving me his personal cell phone and responding on a holiday was great! More

by kaitlin.daeges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hiltunen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service, Helton Cerqueira
December 26, 2020

David was a really helpful and knowledgeable sales person. He was Friendly and a no pressure vibe. Our Touareg is so much fun and we love it! Thank you More

by BECKYLHSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abramovich
December 26, 2020

Helton was honest, friendly, and efficient. He understood my budget and gave me clear options within that budget. The process was much less intimidating than I thought it would be. More

by JENBENBOO2
Recommend Dealer
Yes
Employees Worked With
Don Hiltunen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helton Cerqueira
December 23, 2020

Michele was amazing. She provided great customer service and support throughout the process. In the end, we found the perfect vehichle and we are very happy with our purchase. More

by BoatingGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Pogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

I was very pleased with the experience of buying a vehicle from your dealership. The process of purchasing the VW was much easier, faster and pain-free, than my last VW purchase. It was at a differen More

by JIMMYSANDS1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Our salesperson, Jeramiah, made all the difference! He was patient, honest, and super personable. He kept an eye out for us and we couldn’t be happier! More

by ANNW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeramiah Domino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helton Cerqueira
December 21, 2020

We met a good sales person and the dealer gave our used cars to fair price for trade value. Our new car is a good condition but price was little bit higher than other dealer. More

by SONGWON67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeramiah Domino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Don Hiltunen
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Very prompt and thorough. Billing was clear.Very prompt Very prompt and thorough. Billing was clear. Very prompt and thorough. Billing was clear. Very prompt and thorough. Billing was clear. Very prompt More

by MARK@INTHETROPICS.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
December 20, 2020

If I could give it 0 stars I would, I have had an absolutely terrible experience every time I’ve come here. I have yet to have my problem fixed after bringing in my car multiple times. I was told tha More

by MIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Tedesco
Dec 23, 2020 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your recent service here at Westside Volkswagen, your feedback is instrumental in fine tuning the service process to meet your needs. I was disappointed to hear about your lack of satisfaction and wanted to apologize. We pride ourselves on being a professional and efficient means for all things VW and if that doesn't happen I'm truly sorry. We missed some key communication opportunities in that we should have clearly communicated the part was here after it was ordered and in that if not put in within 30 days it would be sent back to Volkswagen or re-purposed for another vehicle. I can assure you moving forward changes will be made to ensure proper notifications are given and safeguards are in place to be sure the notifications are received. Your business and your trust with your vehicle means a great deal to me as I hope to keep earning both in the future. Should you have further questions, thoughts, or require further resolution please don't hesitate to contact me directly. Thank you, Rick Tedesco Service Manager Westside Volkswagen 952-374-0770

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