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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

September 27, 2020

They spilled fluid on my engine and the car smells like burnt oil after I drive it. If you spilled oil wouldn’t you let the customer know? More

by chiproth4408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Ciardelli
Sep 29, 2020 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your most recent service visit here at Westside Volkswagen, your feedback is instrumental in fine tuning the service process to meet your needs. I was disappointed to hear about any fluid leakage stemming from your service and wanted to apologize. We pride ourselves on being a professional and efficient means for all things VW and should that fail I'm truly sorry. I can assure you should there have been any abnormal oil spillage during service you would have been notified as we would have gotten your approval to degrease the engine and surrounding areas, at times there is residual oil from draining or filter removal that can get into hot areas and cause scent. One in the same I would be more then willing to have the vehicle inspected for you and cleaned if needed at your convenience. Your business and your trust with your vehicle means a great deal to me as I would hope to keep earning both in the future. Should you have further thoughts, questions, or require further resolution please don't hesitate to reach out to me directly. Thank you again! Rick Tedesco Service Manager Westside Volkswagen 952-374-0770

September 27, 2020

I had car in for 80,000 mile service. Courteous. Timely. I’m pretty paranoid about keeping my social distance, and they were really accommodating. More

by mike.newell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Nelson
September 27, 2020

Carole Jean Anderson was a pleasure to work with. She was funny and knowlegable. She made my fiancee and I feel at ease and did not pressure us in any way. I would give her more than 5 stars! More

by LEEA.K.RANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hiltunen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carole Jean Anderson
September 27, 2020

Great experience, just like previous time. Brad and Brandon are very professional. Will be back again for sure. We tried another dealer and you guys were by far the better deal. More

by chazly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

I bought a 2019 Audi q3. I turned my Volkswagen lease in three weeks early and got zero credit toward the new car- very strange. Five days later water was leaking through the sun roof into the dome lights, More

by KAMPMEYERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
September 26, 2020

The service representatives were very good. The service itself took longer than expected, because a part needed to received and apparently it was delayed for some reason. More

by akastner4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
September 26, 2020

Helton was very helpful, cordial, courteous and kind. Also very interesting because of his varied experiences as a native of Brazil with an engineering degree earned in the U.S. Also appreciated Don, w More

by VIRGINIAMARSO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
September 25, 2020

Having my car picked up and dropped off at my house was extremely convenient and will definitely continue using it because it greatly improved the car service experience More

by DJ13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
September 25, 2020

Had a Great experience will enjoy our 2020 Passage for a long time to come.Will buy again in the Future. Thank You again Bob More

by RAILROADBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Hendricks, Carole Jean Anderson
September 25, 2020

It was a good experience working with the entire team during my time with my volkswagen Jetta, truly loved it and thank your service and highly appreciated More

by COGEMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
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