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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

September 22, 2020

I trust Westside to fix and maintain my car. Employees are always friendly. The car comes back clean. I also like having web access to schedule appointments and pay my invoice. More

by bruce37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Nelson
September 22, 2020

Rick did a fine job for us. He had the car ready to go and didn't give us the hard sell. He talked my daughter through the whole car and process. More

by JHOWARD13
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Larch
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

My entire experience was very friendly , safe and fast. From start to finish. Love the pay online feature and outdoor pick up with paper receipt inside the car. Thank you so much! More

by skswens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
September 21, 2020

Charlie Lamm went the extra mile with me and my wife. Absolutely no pressure and he was so patient and accommodating. Devin finished the financing, gave us some warranty options and reviewed all the docu More

by Rikk Crosby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sowers, Charlie Lamm
September 21, 2020

Brian Sommer was absolutely the best to work with, I came in to test drive a used Tourag and when that wasn't exactly what I was looking for, Brian asked the right questions and suggested an Atlas. It met al More

by DonSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hiltunen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sommer
September 21, 2020

Bobby Scala and Devin Sowers delivered 5 star service from start to finish. Quite possibly the easiest and quickest test drive to purchase process ever. This is my 3rd Luther VW purchase, 2nd with Westsi More

by SFOUNTINELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sowers
September 20, 2020

Definitely not their best. Had an appointment in the early am and the dealership was basically empty (of other customers). With that, it was more than five minutes before I got greeted and then I had t More

by dritter01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Sep 25, 2020 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your most recent service visit here at Westside Volkswagen as your feedback is instrumental in fine tuning the service process to meet your needs. I was disappointed to hear about your interactions and the lack of professionalism on our behalf and wanted to apologize. We pride ourselves on being a professional and efficient means for all things VW and if that doesn't happen I'm truly sorry. From a full review of your appointment I can assure you further coaching and training for all involved has ensued and an issue such as your describe will never happen again. Your business and your trust with your vehicle mean a great deal to me as I hope to continue earning it in the future. Should you have further thoughts, questions, or require further resolution I stand ready to assist. Thank you again! Rick Tedesco Service Manager Westside Volkswagen 952-374-0770

September 20, 2020

Longer wait than usual, but great staff with good communication Oddly, in 2 weeks post service my battery needed to be jumped 2x. Didn’t have issue before ?? More

by DOWSMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
September 19, 2020

Scheduling online was super easy and the communication from the service department was fantastic! Could not be happier! I will certainly be back. Thanks again! More

by theharlett
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
September 19, 2020

Excellent service. Friendly employees who explained everything thoroughly to me. Only thing I could suggest is seating that was a little more spaced out in the lobby. More

by TROWBRIDGE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli, Rick Tedesco
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