
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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I trust Westside to fix and maintain my car. Employees are always friendly. The car comes back clean. I also like having web access to schedule appointments and pay my invoice. are always friendly. The car comes back clean. I also like having web access to schedule appointments and pay my invoice. More
Rick did a fine job for us. He had the car ready to go and didn't give us the hard sell. He talked my daughter through the whole car and process. and didn't give us the hard sell. He talked my daughter through the whole car and process. More
My entire experience was very friendly , safe and fast. From start to finish. Love the pay online feature and outdoor pick up with paper receipt inside the car. Thank you so much! From start to finish. Love the pay online feature and outdoor pick up with paper receipt inside the car. Thank you so much! More
Charlie Lamm went the extra mile with me and my wife. Absolutely no pressure and he was so patient and accommodating. Devin finished the financing, gave us some warranty options and reviewed all the docu Absolutely no pressure and he was so patient and accommodating. Devin finished the financing, gave us some warranty options and reviewed all the documents with me. And off we went went with our 2016 Audi Q5 Premium Plus very happy! I'm sure we'll be back for our next purchase!! More
Brian Sommer was absolutely the best to work with, I came in to test drive a used Tourag and when that wasn't exactly what I was looking for, Brian asked the right questions and suggested an Atlas. It met al in to test drive a used Tourag and when that wasn't exactly what I was looking for, Brian asked the right questions and suggested an Atlas. It met all my needs and then some. I am so pleased with the professionalism and fun loving attitude that this dealership displays and would recommend anyone to go and work with Luther Westside More
Bobby Scala and Devin Sowers delivered 5 star service from start to finish. Quite possibly the easiest and quickest test drive to purchase process ever. This is my 3rd Luther VW purchase, 2nd with Westsi from start to finish. Quite possibly the easiest and quickest test drive to purchase process ever. This is my 3rd Luther VW purchase, 2nd with Westside, and certainly will not be the last. Also, in these times it seems note worthy to mention how comfortable and clean the dealership is; everyone wore masks, and they are keeping proper social distance, they really do go above and beyond to make the car shopping experience comfortable, safe and efficient. More
Definitely not their best. Had an appointment in the early am and the dealership was basically empty (of other customers). With that, it was more than five minutes before I got greeted and then I had t early am and the dealership was basically empty (of other customers). With that, it was more than five minutes before I got greeted and then I had to wait another few minutes to speak with an advisor, who was chatting with a colleague. Got multiple apologies and was prepared to let it go. Unfortunately, we returned to a similar situation, with the service reps being far more concerned about their pizza than their customer. The cashier was attentive and pleasant, but I was definitely put off by the rest of the interactions. Online / Mobile payment was the only other bright spot. Additionally, found a nail in my tire, which was not discovered during my tire "inspection". This is my fourth vehicle from Luther Westside and service has always been their weakness. This was no exception. More
Longer wait than usual, but great staff with good communication Oddly, in 2 weeks post service my battery needed to be jumped 2x. Didn’t have issue before ?? communication Oddly, in 2 weeks post service my battery needed to be jumped 2x. Didn’t have issue before ?? More
Scheduling online was super easy and the communication from the service department was fantastic! Could not be happier! I will certainly be back. Thanks again! from the service department was fantastic! Could not be happier! I will certainly be back. Thanks again! More
Excellent service. Friendly employees who explained everything thoroughly to me. Only thing I could suggest is seating that was a little more spaced out in the lobby. everything thoroughly to me. Only thing I could suggest is seating that was a little more spaced out in the lobby. More