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Luther Westside Volkswagen
St. Louis Park, MN
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
August 09, 2020
I bought a new car Experience was good and efficient. Steve B was very responsive and attentive. Craig E was extremely efficient during the financing exercise. Nice j Experience was good and efficient. Steve B was very responsive and attentive. Craig E was extremely efficient during the financing exercise. Nice job by the team. More
by KTLUNDEEN
Verified Customer
August 08, 2020
Changing My settings Each time I have brought my suv in for service, the setting my seat, sunroof, and other settings have been changed and not put back to the exact or ev Each time I have brought my suv in for service, the setting my seat, sunroof, and other settings have been changed and not put back to the exact or even close to what I had. Fine, test drive the vehicle, make sure that it works, and then the tech should put the settings back. More
by CANUEMAILIT
Employees Worked With
Rick Tedesco
August 08, 2020
Charged me 150.00 to clean my hatchback latch. My taillights weren’t working and that was the hypothesis. I feel they could’ve came up with the resolution with out running a 150$ test if they are tr taillights weren’t working and that was the hypothesis. I feel they could’ve came up with the resolution with out running a 150$ test if they are trained professionals! How about you? More
by pancakes235
Employees Worked With
Nick Ciardelli, Rick Tedesco
August 07, 2020
Top praise for Westside VW Service Department To be honest, I was hesitant to return to Westside, after last years incredible amount of money spent in your service department, on my 09' Tiguan. On To be honest, I was hesitant to return to Westside, after last years incredible amount of money spent in your service department, on my 09' Tiguan. One thing after another, and each time the repairs were higher in price. Not to mention the less than desirable warranty nit picking every claim. So, I went in with an open mind. I had put off maintenance due to the COVID pandemic, but the time had come when I could no longer ignore it. All was well, and then Dick (my GREAT Advisor) texted with news of yet more problems. A broken rear coil. "Here it comes", I thought. Instead, Dick went on to explain that it was covered by the warranty, even the rental (by the way, the 19' Fully Accessorized Tiguaun was awesome, amazing........"I WANT THAT CAR"!!). So, I am happy to report 100% customer satisfaction!! The only (small) concerns, The tech rated the air cleaner as "red" (needing attention). I assumed it would be replaced, but it wasn't. Brake fluid was reported as low & dirty, which surprises me as Westside did a brake fluid flush and fill just last year. Finally, didn't receive the "service reminder" sticker for the windshield. However, these are items of very low consequence, considering the excellent service received! More
by Colorguy52!
Employees Worked With
Craig, Service lead, Dick Vick, Advisor
August 07, 2020
Helton has amazing patience as we were exploring buying cars for our kids. He provided honest and candid feedback as we looked at options. Needless to say, both of our kids were happy when we were able t cars for our kids. He provided honest and candid feedback as we looked at options. Needless to say, both of our kids were happy when we were able to find the perfect cars. Thanks Helton, you are their hero! More
by KRISWAGGONER
Employees Worked With
Helton Cerqueira
August 07, 2020
I had a great experience at Luther Westside Volkswagen. Everyone wore a face mask the entire time and I saw staff cleaning offices after people used them. David A set me up with a great car at just the rig Everyone wore a face mask the entire time and I saw staff cleaning offices after people used them. David A set me up with a great car at just the right price. He ensured that the car was there waiting for me when I showed up and made sure it was spotless when I was ready to take it home. I highly recommend the team here. More
by JEDKRAUSE
August 07, 2020
Leo went above and beyond to take care of me in service and figuring out a rental! Thanks for the great experience in customer service! and figuring out a rental! Thanks for the great experience in customer service! More
by ERIN.ELIZABETH.TERRY
August 07, 2020
Everyone at Luther Westside was very friendly and helpful. They are very organized and forthcoming about explaining pricing and what they will be fixing on your vehicle. Very nice area to wait while helpful. They are very organized and forthcoming about explaining pricing and what they will be fixing on your vehicle. Very nice area to wait while your car is being worked on. More
by traut039
Employees Worked With
Dillon
August 07, 2020
I had a scheduled appointment for recall work to be done on my Atlas. When I showed up on time for my appointment I was told that the replacement parts weren’t in available inventory. This is my 3rd new VW on my Atlas. When I showed up on time for my appointment I was told that the replacement parts weren’t in available inventory. This is my 3rd new VW purchased at Westside and I referred my son who leased his Passat from Westside. Very disappointed with this service experience. I would have expected to be contacted by the dealer to reschedule the appointment rather than getting the normal confirmation email and text the day before my appointment. I took a vacation day from work, wasted an hour and a half driving to the dealer and back home and had my wife rearrange her schedule to follow me down for a ride home More
by LEE
Employees Worked With
Can’t remember
August 07, 2020
Not Happy Very disappointed in Luther VW this time. The battery was doing dead. Dropped my Beetle off To find out the problem on 5/13/20. Picked up my Beetle o Very disappointed in Luther VW this time. The battery was doing dead. Dropped my Beetle off To find out the problem on 5/13/20. Picked up my Beetle on 5/15/20. Said they found no problem with the battery or found no draw from the battery. CHARGED ME 307.19 FOR NOHTING. A few days later the battery was DEAD AGAIN. Made another appointment at Luther VW. Call a tow truck. Driver told me to take to a place in town. Canceled my appointment and took my Bug there. They found the battery was bad and a plug under the hood was causing the draw. Haven’t had any more problems. Frist time I had a bad experience here. More
by scott57
Employees Worked With
Nick Ciardelli
