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Luther Westside Volkswagen
St. Louis Park, MN
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
May 28, 2020
Outstanding, Efficient Service I delayed some routine maintenance due to the pandemic and wasn't sure what I would find when I finally needed to come in for a repair plus the mainte I delayed some routine maintenance due to the pandemic and wasn't sure what I would find when I finally needed to come in for a repair plus the maintenance. The experience could not have been more thoughtful, efficient and safe. A quick pull-in, minimal contact, courteous distancing and I was in and out in less than 5 minutes, including signing for and getting into a loaner vehicle. Kudos to Luther Westside VW for quickly adapting to the current environment and still providing outstanding service. I've been coming to you for nearly 20 years and I don't see that changing anytime soon. More
by JOSHUA.BOBICH
Verified CustomerEmployees Worked With
Whomever handled my loaner/rental. Can't recall his name., Nick Ciardelli
May 27, 2020
new car purchase Steve the sales guy was great! on it!! Craig the finance guy did his job but a little pushy at the end to make the experience a little sour as you le Steve the sales guy was great! on it!! Craig the finance guy did his job but a little pushy at the end to make the experience a little sour as you leave. More
by MIKEBUENTING
May 27, 2020
Fantastic! We needed a first car for a new driver. The process from beginning to end, was smooth, easy and comfortable. The entire staff was amazing! Every perso We needed a first car for a new driver. The process from beginning to end, was smooth, easy and comfortable. The entire staff was amazing! Every person went above and beyond. We will recommend this dealership to anyone in the market for a new or used vehicle. More
by KIMBERLY.MARKS
May 27, 2020
Always more complicated than needed I have had the same issue multiple times with Luther Westside, that I call in and they don't check my account to see what has been done on my car or w I have had the same issue multiple times with Luther Westside, that I call in and they don't check my account to see what has been done on my car or what issues my car has from previous appointments. I had said that I needed to have something fixed, without checking my file they didn't realize they had already assessed the issue. So I had to bring my car in to get checked out, they had to order the part, and fix it, which took a 3 week period of time when if they would have checked my account, it would have been a one day fix. Due to the nature of my issue, they couldn't do the valet service for my car. While I understand this, they contacted me 10 minutes before my car was supposed to be picked up, stated they couldn't do it, and then gave me 2 options that didn't work for my schedule. The man helping me was texting me and eventually just stopped responding and never resolved the issue. I needed to call back in. First off, they should have never texted me when this issue was noticed, it deserved a phone call and the staff should have seen the problem through til resolution. I find service representatives are not great with explaining the why behind things. As someone who isn't extremely car savvy, they don't do a good job of helping me understand what is needed and why. I trust the work the mechanics do; however, I have continually been disappointed by the customer service. More
by MIRA FRIEDLANDER
Employees Worked With
Rick Tedesco
May 27, 2020
Positive Experience - Oil Change Westside VW did an excellent job throughout the experience. Online appointment setting was key, and once I arrived, they had a clean, easy-to-navigat Westside VW did an excellent job throughout the experience. Online appointment setting was key, and once I arrived, they had a clean, easy-to-navigate and understand process in place. It was easy to wait for the oil change and conduct my usual business day work as they had wireless available. More
by Happy Oil Change Customer
Employees Worked With
Nick Ciardelli
May 27, 2020
Things were taken care of in a timely and respectful manner. The Ac was repaired and the engine light was a missed vacuum unit wire. The car was done in the time promised. Its only 68 today, but very humid and t The Ac was repaired and the engine light was a missed vacuum unit wire. The car was done in the time promised. Its only 68 today, but very humid and the system seemed cooler than the air in the hot car. I only wish the AC felt a little cooler. Its not very hot outside yet so I'm a little concerned that it may under perform when it gets to be 90 degrees outside? More
by Dean
Employees Worked With
Nick Ciardelli
May 27, 2020
Always excellent work Easy and safe visit. Fast turnaround. High quality. There for tire swap, oil change and fluid check. Price was good and consistent with prior years. Easy and safe visit. Fast turnaround. High quality. There for tire swap, oil change and fluid check. Price was good and consistent with prior years. More
by JOE.SACK
Employees Worked With
Dan Vick, Nick Ciardelli
May 27, 2020
I would say it was a very easy process from start to finish. I had some worries but that was on my financial stuff but they took care of everything! finish. I had some worries but that was on my financial stuff but they took care of everything! More
by ROBCOOKHI
May 26, 2020
Brian Trevino referred me to Carole Anderson. She extremely easier to work with. She showed me options & went to bat for me on my trade-in. Thank you extremely easier to work with. She showed me options & went to bat for me on my trade-in. Thank you More
by lrkelly59
May 25, 2020
Excellent customer service everyone was so friendly. Pleasure doing business here this is the second vehicle I’ve gotten from west side would definitely recommend them to friends and family Pleasure doing business here this is the second vehicle I’ve gotten from west side would definitely recommend them to friends and family More
by nicarybud
Employees Worked With
Other Employees :
I think the finance guy is not listed on here but he was great!!, Rick Tedesco
