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Luther Westside Volkswagen
St. Louis Park, MN
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
May 18, 2020
19 years of great service! I knew Tom Daly from way back racing SCCA at BIR, also from the local LOL SCCA & Vintage group using the facility for tech & meetings. He assigned Mau I knew Tom Daly from way back racing SCCA at BIR, also from the local LOL SCCA & Vintage group using the facility for tech & meetings. He assigned Maura to the deal because i inquired online with her on a new unit, Both were great to deal with, we traded in the wife's car that we bought new from West side VW back on Dec 2001 so we are a return customer, my son-in law also bought a used VW 2 weeks ago from the used lot. We have always been taken care off for the last 18 years if needed something and hopefully it is the same going forward. Thank You Shannon More
by SIVEY
Verified Customer
May 17, 2020
Frustration to CALM! Because of a mix-up, I was very frustrated and I have to say everyone I dealt with was very professional and calm. I truly appreciate that, and the p Because of a mix-up, I was very frustrated and I have to say everyone I dealt with was very professional and calm. I truly appreciate that, and the professionalism, just for that, I will return!! More
by TPIVES
Employees Worked With
Michael and his Manager
May 17, 2020
Shout-out to Helton and Devin at Luther Westside VW Our daughter needed a car last November and that is when we met Helton Cerqueira. He helped us find a 2013 Honda Fit that met all of our requirements Our daughter needed a car last November and that is when we met Helton Cerqueira. He helped us find a 2013 Honda Fit that met all of our requirements for price, mileage, and more. Once we got the car home we discovered the spare tire was bald. Really bald - it looked like a racing slick. We texted Helton and he replaced it for us immediately and we all had a great laugh. This week I decided it was time to replace my car and chose to go back to Helton. I had a 2014 Honda CRV that wasn't playing nice and I no longer needed a vehicle that large. I scheduled a test drive in a 2018 Mazda CX-5 and before leaving on the test drive I talked to Helton about what I wanted in my next vehicle. The list of criteria included car size, reliability, safety, price, comfort features, interest rate, maximum payment and more. When my husband and I got back from driving the Mazda Helton said, "I think the car you are looking for is this 2017 Tiguan Wolfsburg Edition." We test drove it and discovered it was a very quiet, smooth ride with responsive steering and the turbo made merging in traffic really easy. The Tiguan met all of my criteria and more. I am happy to say that I am the proud new owner of a 2017 Tiguan Wolfsburg Edition due to the terrific salesmanship of Helton Cerqueira with the assistance of Devin Sowers in the finance department. Our first great used car buying experience with Helton and Luther Westside VW brought us back for a second and we will be back for the third the next time we need a new-to-us vehicle. More
by Srj5015
Employees Worked With
Helton Cerqueira
May 16, 2020
Missed brake inspection and poor customer service I had my Touareg in couple of weeks ago for service. They said they checked the brakes. A week ago the Brake warning light came on. I needed front bra I had my Touareg in couple of weeks ago for service. They said they checked the brakes. A week ago the Brake warning light came on. I needed front brake work. Do not say you checked something if you either didn't or can't tell. Also when I picked up the car, I paid on line. They asked when I would pick it up. I said 12:15-12:30. When I got there the car was not there and ready, There again don't ask me for a time if it doesn't matter. I went in, was pointed to the pick up desk which had no one at it. I waited. The rental guy finally came over and rang the bell for me. You actually know that you have a problem with service at pick up that YOU HAVE TO HAVE A BELL there. When after a while, finally a service(?) guy got up and found my keys. I had to wait for my car to come from "the ramp". They dropped it off. I thought you ran the car thought a car when it was picked up. I guess not. I've no problem with the actual work done on my car but simple customer interaction is poor and deserves only one star. More
by SCOTT@SRUSTEN.COM
Employees Worked With
Don't know
May 16, 2020
I would give zero stars if that was an option. I brought it in for service and once again, it took twice as long to fix as promised but worse than that, the car left the shop with a dangerous safety issue t it in for service and once again, it took twice as long to fix as promised but worse than that, the car left the shop with a dangerous safety issue that it didn't come in with. So back I went! Last year, I had to return my car 5 times to get it properly fixed and it took over 2 weeks. Now this happens. I almost hit someone because the park function isn't properly working! When I brought it back, they acted annoyed and also did not properly recognize the severity of this safety issue. Fool me once, Shane on you. Fool me twice because I was dumb enough to give you a second chance? Shame on me. More
by DENISEMLAMERE
Employees Worked With
Michael Blair
May 16, 2020
Concerned Hi, I was generally very happy with the repair and service provided by Michael in general. However, after my last visit (valve cover gasket and spark Hi, I was generally very happy with the repair and service provided by Michael in general. However, after my last visit (valve cover gasket and spark plug replacement), I have a "check engine" light on when leaving the shop, Also, I asked for an estimate on the air conditioning and it was told it was not just freon charge. It's helpful to know what needs to be done and how much a repair will be before scheduling for budget and time. More
by Dean
Employees Worked With
Michael Blair
May 16, 2020
Service Opted for no contact service. Called when I arrived; spoke to Michael about oil change and programming new fab. Picked up and had to go in, couldn’t l Opted for no contact service. Called when I arrived; spoke to Michael about oil change and programming new fab. Picked up and had to go in, couldn’t locate the keys, and wasn’t washed. Also recalls were not discussed with me , but on the service ordered it was stated that it was. More
by daysgrl29
Employees Worked With
Michael Blair ( Service Advisor Luther Westside Volkswagen)
May 16, 2020
Friendly staff and great service. I had the courtesy pickup and everything went smoothly. The staff was friendly and the service was excellent. My car was returned clean and in a tim I had the courtesy pickup and everything went smoothly. The staff was friendly and the service was excellent. My car was returned clean and in a timely manner. More
by jennyln
Employees Worked With
Nick Ciardelli
May 16, 2020
consistant service the staff is always friendly and knowledgeable. I always opt to wait so I appreciate the nice waiting area with free wifi . I feel me and my Beetle the staff is always friendly and knowledgeable. I always opt to wait so I appreciate the nice waiting area with free wifi . I feel me and my Beetle are in good hands. More
by ENBLOMM
Employees Worked With
Michael Blair
May 16, 2020
Maura is an excellent sales consultant. She really knows her stuff about the VW GTI. She was very patient with me and let me test 3 different cars without making any fuss or getting pushy like some other de her stuff about the VW GTI. She was very patient with me and let me test 3 different cars without making any fuss or getting pushy like some other dealers. Overall I'm very happy with my experience with her and Westside VW in general. More
by Massm033
