
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Great Experience Work was done very quickly. It felt like a very safe environment during COVID19. Friendly staff. Nice private work area work online. Great car was Work was done very quickly. It felt like a very safe environment during COVID19. Friendly staff. Nice private work area work online. Great car wash too. More
Steve a breath of fresh air in the car business. Really knows his cars and very easy to work with. I highly recommend him and Westside VW! knows his cars and very easy to work with. I highly recommend him and Westside VW! More
It was bad. I took my car in for multiple repairs, over 2k in costs and over the span of 3 days.(originally 1 day plan) as soon as I drove it off the lot the “fixes” were not operating. 2k in costs and over the span of 3 days.(originally 1 day plan) as soon as I drove it off the lot the “fixes” were not operating. More
It was a good experience and the purchase was processed quickly and correctly. I would buy my next car from Luther Westside Volkswagen as well. quickly and correctly. I would buy my next car from Luther Westside Volkswagen as well. More
Bobby was a great help! Honest and fair. He made it very simple to get the deal done, and I love my new 13’ Ford! simple to get the deal done, and I love my new 13’ Ford! More
Good service, fair pricing Everyone was super helpful and I felt that the prices were fair and no one was trying to scam me. Appreciated that they put the car through a car wash Everyone was super helpful and I felt that the prices were fair and no one was trying to scam me. Appreciated that they put the car through a car wash after purchase. More
Did purchase online went very good First time I bought online, could not ask for a better experience. Jeramiah was great to work with on the phone. Delivered pickup and paper work to First time I bought online, could not ask for a better experience. Jeramiah was great to work with on the phone. Delivered pickup and paper work to my front door, Great job ! Doug More
I'm an RN who works in the ICU and I live 45 minutes I'm an RN who works in the ICU and I live 45 minutes away from the hospital. I need a dependable car to get to and from work, and it is especiall I'm an RN who works in the ICU and I live 45 minutes away from the hospital. I need a dependable car to get to and from work, and it is especially important when I'm on call that I can depend on my vehicle My suggestion to any healthcare worker seeking a dependable car and good customer service is to run fast and far from Luther. I bought a Used Volkswagen Jetta Sportwagen TDI from Brian. He was very helpful and friendly, and I even commented that I would definitely buy my next new car from them. UNFORTUNATELY, it started having problems before it even got home. The car was shaking at 65mph and bogging down while driving a consistent speed. My husband tried calling and emailing Brian the next day, but there was no reply. I eventually talked with someone in the service department because at that point the check engine light had come on. I made an appointment to bring it in and be looked at. My husband finally got in touch with Brian and said we wanted to return the car. However, by the time we talked to an actual person, it was past the five day return policy - about a week after purchase. I have always wanted a Volkswagen wagon, but this car was causing me some concerns. I was completely fine with exchanging the wagon I initially bought and financing a new wagon in order to get a dependable car. Brian assured us they would stand by their car and make us happy. I was two hours into the drive down to pick up the new car when I got a phone call saying they would not take the car back in trade for what I paid or purchase it back. Essentially they sold me a dud car that they lied about inspecting before selling it to me and then refused to make things right. We live three hours away from this dealership and this process of disappoint has taken several days of our time and numerous tanks of gas. More
Great experience Jeramiah was friendly and professional. He got us the best possible deal and we are happy with our experience. We would recommend Jeramiah and would Jeramiah was friendly and professional. He got us the best possible deal and we are happy with our experience. We would recommend Jeramiah and would purchase from him again in the future. More
Atlas purchase We were looking for a new vehicle for my wife and the Atlas was a good fit. I think it was a pretty quick sale and we moved quick. Overall things were We were looking for a new vehicle for my wife and the Atlas was a good fit. I think it was a pretty quick sale and we moved quick. Overall things were great. More