
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Personalized care Even though the service center is an hour from my house, it was well worth the drive. Great customer care throughout the process. Would highly recomme Even though the service center is an hour from my house, it was well worth the drive. Great customer care throughout the process. Would highly recommend. More
I'm an out-of-state buyer (6.5 hours away) so I called ahead and worked out my deal with Vad & Don in Finance to get everything in order before I set out for the trip. He got everything set up and we agre ahead and worked out my deal with Vad & Don in Finance to get everything in order before I set out for the trip. He got everything set up and we agreed on a deal over the phone, I showed up 2 days later to pick up my new ride. Brian in Sales met me at my arrival and was friendly, thorough and professional. I am very happy with the vehicle and the staff at Luther Westside. They got me in and out in great time so that I could make the long trip back home. Truly one of the best auto purchase experiences I've ever had! I paid a very fair price that beat my local dealers by thousands. More
I had to go twice I took my car for a 50K service, it had the check engine light on and I thought it was because of the oil change need. After a few hours, I got the ca I took my car for a 50K service, it had the check engine light on and I thought it was because of the oil change need. After a few hours, I got the call from VW to give me a diagnosis, stating everything looked fine and that they would do the service. When I picked it up, The check light was still on, I asked about it and they said that was an additional service and not part of the 50K, which I understand. What I found ridiculous is that if I take my car for a full service, they just ignore the light being on and don't even mention it when I get the call stating what was needed for my vehicle. Everybody at the shop was very nice, but I had to go twice and interact with people when we're all currently trying to practice social distancing. More
Highly recommend Maura is absolutely the best sales rep at VW. She is very knowledgeable, and friendly. She does her very best to ensure customer satisfaction. This is Maura is absolutely the best sales rep at VW. She is very knowledgeable, and friendly. She does her very best to ensure customer satisfaction. This is my 2nd purchase from her. More
Easy to work with. I had a level of trust with them. Challenging environment because of Covid-19. Most of the paperwork was completed outdoors at a safe distance. No problems. Challenging environment because of Covid-19. Most of the paperwork was completed outdoors at a safe distance. No problems. More
Always professional The staff is always professional, from check in to pick-up. Kept me informed on progress. Great service. Would highly recommend this dealership to fri The staff is always professional, from check in to pick-up. Kept me informed on progress. Great service. Would highly recommend this dealership to friends and family More
Maura and Craig are the best! If you want a customer experience that makes you feel like your business really matters go to Westside VW! experience that makes you feel like your business really matters go to Westside VW! More
Not the best service. They failed at the no contact pick up, after paying on line I needed to go in and sign for my vehicle and get my keys. They also called 3 hours after pick up to tell me my windshield n up, after paying on line I needed to go in and sign for my vehicle and get my keys. They also called 3 hours after pick up to tell me my windshield needed to be replaced. They did not mention this before or during pickup. More