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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

March 05, 2020

Excellent service Service was done very well, my questions were addressed and the recall items were evaluated and repair done as was needed. I was kept notified about More

by WaHinck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciardelli
March 05, 2020

Honest, pleasurable transaction. This purchase was made entirely by use of telephone and online conversations. All aspects were done in a timely manner. Juri, the sales person, was h More

by HILBINKTN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juri Loginov
March 05, 2020

Great and quick experience I was assisted right away, and brought through the process almost immediately. I believe I was in and out in under 45 minutes, which is exactly what I More

by ANDREW.THE.PETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maura Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2020

I had an amazing experience shopping for a vehicle at Westside. It was so easy overall. I very much appreciated working with them and would recommend. More

by LEAHDIRKES
Recommend Dealer
Yes
Employees Worked With
Craig Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carole Jean Anderson
March 03, 2020

Very professional Everyone was helpful and explained the situation clearly. Little did I know I had signed up for service insurance on a flat tire! Was super happy to h More

by SZANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I apologize because the print out is in my car and I am at work!
March 03, 2020

Do not get it right on the first try. This is my second service visit in 40k miles that requires multiple trips to the dealer to get it right. It took 3 trips to get the diesel emissions More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Ciardelli
Mar 05, 2020 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your recent service visit to Westside Volkswagen as your feedback is instrumental in fine tuning the service process to meet your needs. I was disappointed to hear about your difficulties after service and wanted to apologize. We pride ourselves on being a professional and efficient means for you to service your VW and when that doesn't happen I'm truly sorry. I would absolutely love the opportunity to make things right and would welcome your reaching out so we can correct. Your business and your trust with your vehicle mean a great deal to me and I'd hope to continue earning both in the future. Please feel free to contact me directly. Thank you! Rick Tedesco Service Manager Westside Volkswagen 952-374-0770

Mar 07, 2020 -

Eric responded

Rick, Thank you for reaching out. I have left a message for you on your voicemail. To be fair, my last visit was both to have an oil change, and to have a leaky adblu injector replaced. I returned to the service dept. for the warning light, and was told that it was because the engine had been slightly overfilled with oil. It wasn’t. Two days later and the warning light is back. We can not take my car on vacation as planned. Instead, I will bring it back for a third time when we return and pray that you get it right next time. This is frustrating beyond belief.

March 01, 2020

Purchased my 2011 audiq7 had a few hiccups at the start. Purchased my 2011 audiq7 had a few hiccups at the start. Helton assured me he wouldn’t deliver it until he was 100% that everything was taken care of More

by D10THOMPSON
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
March 01, 2020

Great customer service Staff are very friendly and helpful. Answered all my questions and provided an excellent purchase experience. The car I was most interested in was a More

by WGALTENBERND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carole Jean Anderson
March 01, 2020

I was in the search on a new car and my friend referred me to Helton here at Westside Volkswagen. Helton was informational, kind, relatable, and honest. He told me exactly what he thought about the differe More

by BEAUPETERSON
Recommend Dealer
Yes
Employees Worked With
Jake Berg, Helton Cerqueira, Greg Henry
February 28, 2020

Working with Bobby and Greg was enjoyable. They clearly like their jobs and will do whatever they can to assist you in your car search to find the right one for you. More

by japesusa2000
Recommend Dealer
Yes
Employees Worked With
Bobby Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Henry
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